Jiffy Lube

anie duvall

called on my lunch break, the guy on the phone was extremely personable and told me to come right in. I wasn't there 5 minutes before he had me pull into the bay, staff was on top of it and I was out the door in no time. thank you jiffy lube

Natasha Dempsey

Carwash didn't work well so I went to ask them to maybe hose off the back and running boards, but the man inside told me that there isn't be anyone to hose it off and didn't offer to put my vehicle back through the wash or anything. Very unprofessional.

TJ Hannah

I came in for an oil change. The wait was a little longer than they originally said. Got the service done and left. Almost immediately the lower oil pressure light came on and all of my check engine lights. I turned around and came back. I explained what happened and the without hassle they put my car back into the bay and took car of my car. Turns out the oil filter was faulty and lost all the oil in the engine.They put new oil back into my car and gave me a free car wash and a discount on my next oil change. Some of the best customer service I've ever had at an oil change place.

Steph Fall

Needed $448 in repairs after having an oil change completed. Visiting from out of stated, and needed an oil change before traveling home. Found oil leaking after having the oil change completed, and took it to the dealership we use. The oil bent was bent, and needed to be replaced, costing us $448 plus the inconveniences of being without a vehicle, taking our vehicle to the dealership, etc. Contacted Jiffy Lube and sent all of the paperwork. During one of the initial calls, we were told it would be submitted to their insurance, and the video of the work would be submitted to insurance, as well. During a later call, they told us they reviewed the video, and determined based on the video that they would not submit and would not cover any of our costs. We have not been offered access to said video so no idea what is actually visible in the video. When we initially asked Jiffy Lube what else could have caused the oil pan to get bent, they said they didn't know. The dealership told us it was most likely due to the process they used. I talked to another mechanic to double check if it was bent in any other way, and was told only if we had hit something. Unless you can silently hit something that would cause that much damage, it wasn't due to hitting anything. I'm also under the understanding that there is a plate covering the oil pan, and the plate was not damaged. Should have read the other reviews before going here because it appears this is not the first time significant issues or damage have been caused at this location. Save yourself the headache and money, and choose another location.