Cycle Works

Alex Cross

I bought a mountain bike and Gary helped me pick it out and we found the right one for me. I am so glad of his knowledge and expertise. I haven't rode on a mountain bike in 15 years. I am surprised how the engineering of the bikes have changed over the years, which is amazing. I love my new bike and the shopping process couldn't of been any easier. Definitely coming back when I upgrade.

Asif Haque

Gary and his staff were very hardworking and treated me with respect. He gave me a timeframe in which my bike would be fixed and tuned, and he stuck to his word. I asked him if their work is covered under warranty, and he assured me that if anything were to arise with the fixes, I could come in anytime for them to look at my bike. I’m glad customer service still means something.

Oldkicker

Gary took the time to show me his amazing collection of vintage bikes and I ended up buying a unicycle from them. Great bike shop, best in Lawrence hands down. Do yourself a favor and stop in, you will not be disappointed! Thanks Gary!

Phil Lowry

I've been in twice now since I got my new-to-me road bike ('78 Schwinn Continental II). Brought it in, initially, for an inspection and tune up. After the once-over, they installed a new tire and saddle (which I purchased elsewhere) at no extra charge (chalked it up to the tune up, though I paid for parts of course!). Took maybe a week to get the whole thing taken care of, and they called me as soon as it was done. The second time I brought my bike by Cycle Works, I discovered I had a flat, after the one and only ride after picking it up from the shop (I was out of town a bunch and didn't get a chance to ride it). They replaced the tube for me (didn't charge for the installation again, but only for the part) and I grabbed a couple of other items while there. Here, its important to note that when they change a tire they don't change the tube unless you ask (and purchase a tube). This didn't bother me too much, I just wasn't aware of that when I got the tire replaced initially. I'm very new to serious biking, and the Cycle Works staff has been nothing but patient and informative. I never feel "talked down to" or rushed to purchase while I'm there. Their service hanger was full both times I was in there, so they are doing something right to keep so busy! I have every intention of continuing to do business with these guys, which is especially great since I live right behind them. Convenient, friendly, well-informed. These guys are the real McCoy when it comes to biking. I'd strongly encourage you to give them a chance.