Crunch Fitness - Upland

Drew Saylor

Great gym. Usually not to crowded and always clean. Staff is nice.

Mahmoud Maarouf

I was assured by an employee, on the phone and in-person prior to signing the policy, to cancel before a certain date to avoid the annual fee. I had to leave the city so I did not want to pay for 10 more months. When trying to cancel 5 days before said date, I was told that the employee made a mistake and that I should have fully read the agreement. Note that other gyms typically require cancelling 14 days in advance before the next charge. In this case, they charged my account for an additional month and annual fee 45 days in advance. Manager never responded to my email. Corporate did, however, and had sense enough to take responsibility and waive the annual fee. Besides that, the weights and cable attachments were always scattered around and hard to find, and one of the commonly used dumbbells was gone for over a month - and still is - despite there being a replacement request.

A J

Stay away from this gym (location). I believe that I signed up during the COV19 shutdown, but I never visited the gym because they were closed. Anyway, they place a collection of $157.00 on my credit and cause my score drop by almost 50 points. They never contacted me, validate the debt, or try to resolve the issue before reporting negative info on my credit as required the law. Their illegal actions are in violation Of the fair credit reporting act and California consumer protection laws. I'm considering legal actions if necessary resolve the issue or fix the damages done to my credit.

Alan Thomas

Been to a few local Crunch gyms and I'd say the Upland location is one of the better ones. Decent layout and a good selection of Freemotion machines. Always nice and cool inside and rarely packed busy. Staff members are friendly and welcoming. One of the guys here Leo has always helped me out with any issues and queries I've had. Hydromassage bed is 10/10.