Tool Depot San Diego

Bruce Henderson

I needed a Porter Cable sander part. NO ONE in San Diego has it but Bob. I could order it from several places online and the price ran from $3 to $12 and would take a couple of days at the fastest. I drove down to see bob on a Thursday afternoon during rush hour (thank you Google maps!) and the trip was easy and reasonably quick. His dogs were at first an issue because I had 4 in my car and I did not want them to start "talking" to each other. His big dog wasn't sure of me at first and walked back into the store. Next thing I know the dog has "nosed" the back of my leg (a very accepting sign) and he brought me a toy to play tug.Then we were besties! Great dogs and super friendly. Back to the part I came for. So Bob gets the belt I needed (Who knew a random orbital had a belt in it anyway?) and it was ... $3. I would be happy at $6 or even more because I needed it now and he has it. I actually offered more and he wouldn't have it. You can go to all of the usual stores in San Diego and buy these tools. But when you need help NONE of them can help you. Yes, I called and asked for the part by number and all they could do was refer you to other stores that could not help either. Will I go back to see Bob again? Absolutely. He doesn't put up with nonsense or guff. Other reviewers may have brought junk that could not be repaired; I don;t know. But this is one straight forward nice guy who wants nothing more than to help you and he charges a really reasonable price. Truth be told he offers a rare and hard to find service and ought to get more. I am a fan and will be a repeat customer.

Faisal Khan

Complete jerk. Refused to give an estimate for a table saw repair and when I asked for it back he had the nerve to bring it out and drop it on the ground in front of me. No worries, I can afford to buy a new one. Can they afford to keep losing customers? I have steered away at least 10 so far, and will keep doing so.

John Pennington

Extremely knowledgeable with great quality with some made in USA tools. Excellent professional tool repair onsite.

Richard Azhocar

A horrible experience. I took 5 Hitachi NR83 nail guns in for repairs and only one was repaired properly. 1 put of 5 is not very good. I won't be going there for anything any more.