Conroy's Flowers Long Beach

Regina Sarnicola

HIGHLY not recommended. I ordered flowers for a friend through 1-800 Flowers soI had no control over who they used to create and deliver the order. Attempt 1: the flowers were delivered to the complete wrong apartment. Attempt 2: spoke with a woman who apologized and said another bouquet would go out that SAME day. Nothing was delivered despite me giving her instructions to get into the apartment and a contact number. Attempt 3: Spoke to a man who apologized for the TWO failed attempts and said he would get another one out Monday. Nothing was received. I am beyond frustrated and disappointed and will not use them ever again. One mistake I can understand but 3 is unacceptable.

Tatiyana Cure

I have always thought that employees that work at florists, bakeries and similar must be the happiest employees! Most of the time, they are dealing with celebrations such as graduations, birthdays, weddings and so on. And in my past experience, I have been right in my assumption because I’ve always had the best experience. In fact, the delivery and customer service adds to the experience. Afterall, we can all just go to a supermarket but we choose to go to specialists to make it even more special. My first ever negative experience was with Conroys (and I had experiences with all major florists including when I planned a wedding in New York City!) In short my experience was as follows: 1. The driver called and said they were outside of my apartment building and were looking to be let in. At the same time, we have a concierge downstairs who would have been able to let the driver in no problem. 2. The driver kept calling me even when I said I was not home and they should approach the front door. After a few minutes, the concierge updated me that the driver was in her car across the street even though I had specifically advised to come to the front door if they would like to be let in. 3. I got angry follow up calls from the driver including comments like “I cant wait around forever” even though it was less than 5 minutes and they were not even at the front door. 4. The driver did not deliver the full package (the balloon was left behind and I only found out about it because the sender asked if I received it” 5. I called Conroys the same day of delivery, left a message and didn’t hear back. The next day, I called again and after a few hand offs to different people, I did talk to customer service rep who was the least friendliest customer service rep I have ever encountered. I tried to explain my experience to her and she said “well, that’s not the story I got from the driver.” I felt like I should defend myself (on my birthday!) and said, “if you would like, I can provide phone records and text message records.” To sum up, if you are looking for a nasty experience to go along with your flowers, order from Controys. However, I feel that you would be better off partnering with a supermarket. I share this because I would not want anyone else to experience what I experienced while celebrating something in midst of a pandemic! Hope this helps someone!

Tina Vallejo

Bought my wedding flowers here. A busy shop. Reasonable prices, you can get your flowers any way you want and if your in a rush they can accommodate you. The staff is professional and helpful and your flowers are wonderfully done.

Joni Cape

Paid $100 for a funeral arrangement; they sent a very sparse arrangement that barely resembled the lush one pictured in their book. I also was not impressed with their customer service. I remembered the AAA and AARP discount just as the clerk rang up my purchase. I asked for a refund so we could start over with the discount. The clerk said she wasn't authorized to give refunds and the manager wouldn't be in until the next day. I am done with Conroys.