Address: 12120 Carmel Mountain Rd, San Diego, CA 92128, USA
Phone: +18584511110
Sunday: 8AM–5PM
Monday: 7:30AM–7PM
Tuesday: 7:30AM–7PM
Wednesday: 7:30AM–7PM
Thursday: 7:30AM–7PM
Friday: 7:30AM–7PM
Saturday: 7:30AM–6PM
Dana V
Didn't have a chance to use them. Definitely not 15 min change since the car in front of me was there before me and had their oil change finishing up while I was waiting there but they were just talking. Waited over 15 min. Other cars next to me were also waiting before me and no one was serviced by the time I left.
gabrielle g
A couple days after taking my Audi in for an oil change ($160) I noticed a strange "air intake" sound coming from the engine bay during acceleration. I went back and asked them about it and they said "we don't have the air filter for your car so we can't look at it". I then took it to Audi (totally different problem with them...another review). I then took it to a local repair shop who found the issue. Valvoline did not reassemble the parts correctly after the oil change. The local repair shop had to take everything apart, reinstall the air filter housing, reinstall the air filter properly and there were gaskets that were actually installed upside down. The total for the repair was $140. I should have learned my lesson after my daughter took her car in to Valvoline and they only filled the oil halfway to the top. Lesson learned. No more Valvoline for me.
Cari DeFlorio
First time here and Tyler was my lead service person today. He was very professional, knowledgeable and enthusiastic...clearly very well trained and smart! I stayed in the vehicle while it was serviced, which is a little different from my prior oil changes elsewhere, while Tyler walked me through every step and option available. Yes, a bit more expensive than an average experience but definitely a higher end level of service and product options to keep my vehicle in the best condition. Excellent red carpet experience!
Marc Alnwick
Everything took like 9 minutes. Professional and curious staff. Didn't use slag and called me sir till my name was pulled up on the record. Topped off my washer fluid for free. Reset my oil life on the dashboard and a printed reminder sticker.
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I have used the company for a few oil changes. Would receive mailers for a "discount". My vehicle used regular VS synthetic oil. A vast difference in cost. Not unusual, Cost was moderate, but could be performed quickly. Didn't need to exit car while service being performed. They would check air filter, wiper blades etc. Felt they were trying to sell me parts that didn't nerd replacing, and cost $$. I can't really complain about my personal experience with them to be honest. If you feel otherwise, there are a sign 's' where to file a complaint. I have usually performed these maintenance services myself, but as mentioned, a convenience for me.
Synthetic blend 75 50
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