Address: 7304 GB Alford Hwy, Holly Springs, NC 27540, USA
Phone: +19195528570
Sunday: 7AM–10PM
Monday: 7AM–10PM
Tuesday: 7AM–10PM
Wednesday: 7AM–10PM
Thursday: 7AM–10PM
Friday: 7AM–12AM
Saturday: 7AM–12AM
Zema
If you're going to IHOP, you can expect a certain standard and quality. It's not fine dining, but it's excellent comfort food. The staff at this location is super friendly and I've never had a disappointing experience here.
Kimberly Tirbovich
Server was great! Food not so good this time. Cheese sticks had some kind of spice in the breading that made them taste weird. They took them off the bill. The only reason I complained about them was the server said she would get my son an extra chicken tender to replace the corn they were out of. When she returned, no chicken. She said the one cook said ok but the main cook came in and said no can't do it. Then kids eat free from 4pm until 9 or so. Charged me for his meal. They did correct it. Glad I was paying attention. My Buffalo chicken tender sandwich wasn't that good either. I barely ate it. Food just seems to have gone down in quality. I still tipped the poor girl four dollars since so much was taken off the bill but still came to 18 bucks before tip. Dang!
Daniel Morgan
My family and I came into the location this afternoon for brunch. We were seated immediately by the 7 individuals standing at the front desk area. My family and I were sat in a section in a booth. We waited 15 mins for a waitress. There was about 25 customers in the seating area and a large amount of serving staff. The serving staff were entertaining themselves at the front entry area. By the time Diana came to our table we had decided our full meals and went ahead and placed our orders. Diana brought our drinks 10 mins after our order was placed. I received an iced brew coffee, my girlfriend got an unsweetened tea, and our two children 8 and 13 got hot chocolate. The hot chocolates were pure powder floating below the whipped cream. We waited exactly 39 minutes for our waitress to deliver food to another table. At that time I flagged her down and asked her to cancel our food order and give us our bill for the drinks. 5 minutes later a man came to our table in a red shirt and stated your food is done and we are bringing it out. At that point I stated please print us a bill and we will be leaving. He refused to bill us for the drinks, so I left a $20 bill on the table and our family excused ourselves from the restaurant. The whole time we were in the restaurant was 1.25 hrs. I will not ever come back to ihop and I will never recommend this company again. I am an active member in our community and will continue to deter patrons to this establishment.
Cj The one
The staff is attentive but since this is the only IHOP in the area they are not recommended. Called ahead to see if there was a wait. Was told no and that since school is back in wait times were over. Ended up standing in line to be seated for 10 minutes. It took another 10 minutes for anyone to take my order. Probably won’t come back to this location.
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I called customer relations, was ignored for two weeks and finally talked to the franchisee owner who according to him addresses complaints and does not allow management to do so. Excuses from all parties so don't expect anything to change because they don't care.
No, every time I have been in they have been courteous and prompt with service. However, at 11:40 on Sunday they could be busy with the brunch crowd.
Fairly spaced out. Entrance in the front and exit out the rear.
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