Massage Envy

Category: Massage spa

Address: 2833 Park Ave, Tustin, CA 92782, USA

Phone: +17146178900

Opening hours

Sunday: 9AM–7PM

Monday: 8AM–10PM

Tuesday: 8AM–10PM

Wednesday: 8AM–10PM

Thursday: 8AM–10PM

Friday: 8AM–10PM

Saturday: 8AM–8PM

Reviews

Ryan Ahrens

Aug 19, 2022

Pay monthly for a service that you can never use due to calls outs and bad scheduling. I have given this location so many opportunities to not cancel and it just keeps happening. The day before I can count on getting a call that they made a mistake or the employee wont make it in. Done! Time to find a professional company to spend my money on. Nothing about this experience is relaxing.

Vonetta Sprosta

Jul 12, 2022

I was on hold forever two different times. I was unable to book an appointment!!

Jane Fonda

May 16, 2022

This place comes up under BLACK OWNED BEAUTY SUPPLY and it is the typical Asian owned store that is highly disrespectful and wants you to hurry and buy or get out. Be careful they are throwing federal charges on Black women these days with that new law passed.

John Montoto

Dec 15, 2021

Very unprofessional was on a month to month and would not let me cancel. Jessica the manager at the Tustin location called me and threatened me to send me to collections after I told them I wanted to cancel 6 months ago. I was on a month-to-month agreement and called into cancel due to the covid spike in the area. The person in the front desk told me that it was fine. 6 months down the road I get a call from collection saying I had to pay the 6 months I didn't pay or have service. This company has been sued before for the past in 2019 Baerbel McKinney Drobnivs Massage Envy Franching LLC, Case no. 3:16-cv-06450-MMC the lawsuit includes them increase their monthly subscription. Horrible experience with billing. Also, you will not get a full 60-minute massage here. The therapist comes into the room 10 mins late and ends 10 minutes early, would happen every time that is another reason, I canceled my membership.

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Questions & Answers

How long is a facial?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Aug 27, 2021
Massage Envy | Jul 28, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Aug 27, 2021
Massage Envy | Jul 28, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Aug 27, 2021
Massage Envy | Jul 28, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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