Kaiser Permanente Fontana Medical Center

Category: Medical Center in Fontana, California

Address: 9961 Sierra Ave, Fontana, CA 92335, USA

Phone: +18335742273

Opening hours

Sunday: Closed

Monday: 7AM–8:30PM

Tuesday: 7AM–8:30PM

Wednesday: 7AM–8:30PM

Thursday: 7AM–8:30PM

Friday: 7AM–8:30PM

Saturday: Closed

Reviews

Sheila Merrill

Aug 17, 2022

Father moved to this hospital against his will, surgery "when we can squeeze you in," 11:00 am we are going to have you eat solid food, got food at 5:00, told he was being released, that was 2 hours ago...still waiting. Honestly, I've never witnessed this level of indifferent incompetence. Nurses seem to be trying to operate in a broken system to the best of their ability. But overall would have to give this place a failing grade. Don't get me started on the lack of parking.

Tyesha Hinchen

Apr 25, 2022

This place has gone down hill 100% to come into the ER seeking help at 2am and not get seen until 5:30am is horrible. To get asked your pain scale from 1 -10 and I give a 10 and still not get seen and have to wait 2.5 hours is plain ridiculous. This is how the lobby looked, but yet I get told by the nurse they are super busy...WHERE!!!!...FOR a student resident to evaluate me and tell me there is nothing wrong and prescribe me the same exact medication that I strictly told him it was not working.. Kaiser are these the type of people you are hiring to represent your company.. Lastly when finally asked to come back I am placed in a room and asked to sit on a gurney with no sheet protector... Kaiser Fontana you must do better. We pay to much for Health Care Coverage to get this type of service.. People please be wear. For some odd reason you an't post photos. I wonder why.. you don't want the public eye to see

Eric Raymundo

Apr 6, 2022

My 80+ year old father who never goes to the hospital, has been waiting for more than four hours at the "Emergency room". He has not been attended to yet. He has abdominal pain and has been throwing up. And yet he has been waiting to see someone, anyone. No wonder they have a poor rating. If something bad happens to him because of the long long wait, we will sue this place. Why are we paying for this non-service. I hope you do not come here with life threatening injuries, because they will try to see if you die first before they have to treat you. Update-1: It has been 5.5hrs now and still nowhere closer to get evaluated nor seeing a doctor. Update-2: It is now after midnight and we have been waiting for six hours for help. I am convinced Kaiser Fontana Emergency Room is just waiting for my father to die in their waiting room.

G W

Sep 13, 2021

I come from LA and the kaiser on sunset is so fast and efficient. I been at this kaiser for an hour and a half and it is so ridiculous. My daughter who is 3 got checked outside by the nurse that is checking people in. Then she sent me to wait outside in a hot tent. This is so ghetto. Never have I experienced this kind of treatment from kaiser. I am a paying customer my daughter doesn't deserve this. In an hour and a half none of these chairs have been sanitized. I see them taking people in wheelchairs and none were sanitized. People are being seen in the hallways. Patients privacy is definitely being violated here. Nurse is asking us what happened in front of other people. Diagnosis are being given in front of everyone. This is insane.

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Questions & Answers

how to find out room patient is in

Cynn | Aug 27, 2020
Mercedes Castillo | Feb 28, 2022

4th floor

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Q: how to find out room patient is in

Ernie Day | Aug 27, 2021
Ben Perea | Aug 27, 2021

Call Kaiser dude

is there an n/a meeting tmrw at kaiser

Anthony Gomez | Aug 28, 2018
Nancyann Erickson | Aug 28, 2018

Where is this blood lab location, building?

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Is the pharmacy open 24 hours?

Rick Kompara | Aug 22, 2022
Christopher Kraft | Aug 23, 2022

In Victorville & Hesperia it closes at 9:00pm.

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Who is the artist forvthe Hallway Art in building 2, obgyn?

Kim Joe | Jul 28, 2022
eva cojulun | Jul 28, 2022

Beautiful ha But don't know sorry 😐

What building is rheumatology in?

Victor Rodriguez | May 29, 2022
Vertenia Robinson | May 29, 2022

Building 3

is there valet parking at hospital

Teri Self | Aug 28, 2019
SILVIA ELIAS PORTUGAL RAIGOSA | Aug 28, 2019

No

Doe's KAISER in Fontana have a Podiatry Dept?

ESTHER B LIZARRAGA | Aug 28, 2019
kevin henning | Aug 28, 2019

Yes

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Do they accept Medi-Cal patients?

Jaqueline Ruvalcaba | Aug 28, 2019
Tangled Webb | Aug 28, 2019

I have Medi-Care & Medi-Cal. These health care plans acquired due to disability or finacial difficulty, and DO NOT charge co-pays under such circumstances. However, they may have limitations on coverage specifically to your care, (thanks to Trump). If you seek any further care with a soecialist, you will have to go through steps of approval, beginning with your PCP (primary care physician) ... But don't give up. Kaiser Permanente is faster in referring and approving than any othet insurance. It is also the most cost effective, because it is a non-profit ... The best plan health for you. Rememer early December is the deadline for enrollment!!!!!

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Is lab works available today, what time closes?

cecilia nicdao nicdao | Aug 28, 2018
FoRtNiTe good money | Aug 28, 2018

Ok

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Any nearby mexican restaurants

Yolanda Aguirre | Aug 28, 2018
L. G. | Aug 28, 2018

Im sure there's more but for sure; King Taco, Viva Villa, El Paisa..all on Sierra Ave

How do go about looking for a certain Doctor?

Sione Vakalahi | Aug 28, 2018
John Phipps (Kit Triforce) | Aug 28, 2018

Use their website or call customer service

Emergency room wait

freddy lopez | Aug 28, 2018
Rodolfo Martinez | Aug 28, 2018

emergency room

Hello good evening I am in Chile and I want to call the hospital but it tells me that the number is incorrect who can help me to communicate to the number there

Vnz_Barinas.Jesusmaq moreno | Aug 13, 2022
Maralic S | Aug 13, 2022

The hospital phone number is (909)427-5000. I hope it helps you.

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Location of building 7?

Geri Spangler | Aug 6, 2022
Ronald Florido | Aug 6, 2022

It's on west side of the campus.. along Sierra

where is building 5 -pharmacy?

Corinne baumann | Jul 30, 2022
Ronald Florido | Jul 30, 2022

Building 5 is actually across the street on the north side of Marygold Avenue. Not sure if there's a pharmacy in building 5.

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What room number is my brother Jeffrey Doyle Carmon in ?

nancy Petrone | Jun 28, 2022
Whitney Adair | Jun 28, 2022

U would have to contact the nurse station

Is there WiFi here?

Donny Rios | Jan 29, 2022
Maxwell Marino | Jan 29, 2022

Yes there is a guest wifi network with a landing page to agree to the terms and conditions, then you connect

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How can you find out if the patients been omitted and what room you’re on if you don’t know what hospital

JMichael Hoffman | Jan 29, 2022
John Gutierrez | Jan 29, 2022

Call the hospital and ask them.

How to find out if a person has been admitted to the hospital occasion

JMichael Hoffman | Jan 29, 2022
Robert A Lopez | Jan 29, 2022

Call and ask, just make sure it the right hospital

is optometry department open today

Fernando Rojas | Jan 29, 2022
Cecelia Martinez | Jan 29, 2022

Usually if it's Monday - Friday between the hours of 8am 5 pm you'll get the open chance that the optometry department should guaranteedly be open but don't quote me on that one your best bet would be to TAKE THAT chance!!!

Is the Audiology/Urology department always behind in schedule? Been waiting 1/2hr. since check in. So Rude.

momma Groves | Jan 29, 2022
Tad Canale | Jan 29, 2022

Short staffing

Which bldg is in radiology dept for mammogram test?

Chris Yoo | Dec 30, 2021
Madison Holmes (Zeal) | Dec 30, 2021

Office building 1 & 2. It's a joint building. Radiology will be on the 3rd floor to the right at the top of the stairs.

which building do I go to to have my blood drawn

Rosemary Scot | Dec 30, 2021
Shirley Oyervides | Dec 30, 2021

Basement of bld 1 and 2

Where is the drive through Covid testing and what are the hours?

Elena Johnson | Oct 1, 2021
Irene Rodriguez | Oct 1, 2021

Testing is at Palm court II 17284 Slover ave Fontana 92337 Mon- fri 830am- 230pm Sat 7am- 1230p

Hi, I am going to be attending Platt college for Respiratory Therapy and I would like to know if kaiser hires students from Platt College?

Jennifer Marquecho | Aug 27, 2021
Michael Arriola | Aug 27, 2021

Kaiser tends to focus on students coming out of college universities and communities. However, they do hire students coming out of trade schools, but they won't offer full pay for those positions the way they would a college student.

Does KP Fontana have valet parking?

Reenah Tabounnaah | Aug 27, 2021
Delia Carter | Aug 27, 2021

Sorry it doesn't

Can we send flowers to a patient in Fontana?

Candi Mayhugh | Aug 27, 2021
#PLAYRUST #TEAMNOSLEEP | Aug 27, 2021

You can have the flowers dropped off to one of the entrances and an employee can take them up for you. All patients are allowed 1 visitor now as well

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What building is family medicine in?

Mike morin | Aug 27, 2021
Elsy Martinez | Aug 27, 2021

Building 2

Are they giving the covid vaccine shot

Vanessa Perez | Aug 27, 2021
Alex Ramos | Aug 27, 2021

No

Where is h building

Juan Luna | Aug 27, 2021
Yvonne Flores | Aug 27, 2021

Its the main hospital

Where is Rad-fon mob1 located in the kaiser in Fontana.

marlene bautista | Aug 27, 2021
Frankie Bollinger | Aug 27, 2021

Enter off marygold left side parking structure

Where to get eye exam

robert carbajal | Aug 27, 2020
sg levi | Aug 27, 2020

You may have to get a referral from your primary physician, but I'm not 100% certain.

Where is the gift shop located?

Daisy Rusli | Aug 27, 2020
JAY TIBBLES | Aug 27, 2020

MOB 1 & 2

Is the lab open saturdays?

Lupe Lau | Aug 27, 2020
Theresa Redard | Aug 27, 2020

Yes. 7 days all holidays 9am - 9pm walk in's

What bldg and floor is the pharmacy on in KP fontana 24hr?

Gwenn Burghardt | Aug 27, 2020
Javier Ibarra | Aug 27, 2020

It's in the main hospital first floor.

Is there a lost and found for Building 1?

Gloria Fuentes | Aug 27, 2020
Princess Tammy | Aug 27, 2020

Yes you can check with security.

What building is the sleep clinic

Kathy Long | Aug 27, 2020
Javier Ibarra | Aug 27, 2020

Building 7 by sierra avenue

how many people are allowed in the labor and delivering room while giving birth?

Mareli Melchor | Aug 27, 2020
JAY TIBBLES | Aug 27, 2020

One significant other more get in the way

Can you get X-rays during urgent care hours

Jenevieve Velazquez | Aug 27, 2020
JAY TIBBLES | Aug 27, 2020

Yes

What building is the lab at Fontana site?

Carolyn Kocina | Aug 27, 2020
Skurvey | Aug 27, 2020

Basement of building 1 and 2

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What is the Dr. Sandra C. Crowde, MD ob/Gyn office phonenumber?

Nahid Rezvani | Aug 27, 2020
Scorpius7 jeremiel | Aug 27, 2020

For that information, you need to call the number on your Kaiser Permanente card ask to speak with a representative and then try to leave a message to the doctor someone will contact you from her office. Hope this will help.

how to find out what room my mother in law is in

Cynn | Aug 27, 2020
Judy Mace | Aug 27, 2021

How can I find out what room my husband is in?

Does the pharmacy close

steve wilcox | Aug 27, 2020
Steve Barrett | Aug 27, 2020

Open

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What are visiting hours for maternity

Maria Elena Medina | Aug 28, 2019
Steve Barrett | Aug 28, 2019

I think family can visit anytime

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Which is building 2

Michelle Vázquez - Martinez | Aug 28, 2019
JAY TIBBLES | Aug 28, 2019

The MOB 1&2 are on the east side. Signs inside direct you to the proper building.

What time does the lab open for blood work?

S F | Aug 28, 2019
JAY TIBBLES | Aug 28, 2019

Depends on which office building you visit

Does Fontana Kaiser have urgent care?

Tucker Randy | Aug 28, 2019
JAY TIBBLES | Aug 28, 2019

Kaiser will evaluate anyone. Non-emergency will be charged community rates. Referrals to local care givers

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What are the visiting hours?

Monica Gonzalez | Aug 28, 2019
JAY TIBBLES | Aug 28, 2019

That depends on which unit the patient is on.

Ask about retina surgery in eye , if there are specialists for retina surgery

Amera Awadallah | Aug 28, 2019
JAY TIBBLES | Aug 28, 2019

Yes The Kaiser system has almost every specialty somewhere

Are kids allowed to go and if the patient is pregnant

Oscar Santos | Aug 28, 2019
armando beltran | Aug 28, 2019

Not at this time because of the measles outbreak. Not just at this location but several hospitals. Kids should not e inside hospitals at all.

Where is building 1

Anna Marie Flores | Aug 28, 2019
Trisha Birescik | Aug 28, 2019

Across from the Hospital. Parking Structure 2 is attached to it and has an entrance from the structure.

Why can't a husband go in to be with his wife in the testing room, she's there and he is out side waiting, for answer !!! I think that SUCKS!!!!

Brenda Graham | Aug 28, 2019
JAY TIBBLES | Aug 28, 2019

It depends on what test is being done. HIPAA rules are strict about patient confidentiality. 60 years ago a husband could keep a doctor from telling the wife results of her own tests.

What building is radiology in

jen chavez | Aug 28, 2019
JAY TIBBLES | Aug 28, 2019

There are many radiology locations. Some are limited in the studies they do.

what time are visiting hours?

Pastor Valdez | Aug 28, 2019
Cynn | Aug 27, 2020

find room patient is in

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When do d lab close today for specimen

Femi Omole | Aug 28, 2019
Tim C | Aug 28, 2019

Probably 6pm but you should call Kaiser to confirm.

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What buildibg is dermatologyg

shirley s | Aug 28, 2019
Trisha Birescik | Aug 28, 2019

If you go into Building 1 there is normally a greeter there to help direct you. If not, there is a front desk there. I wish I knew exactly what building to help you better but I haven't been to that department yet. Good luck!

Times for urgent which?

Lupe Lau | Aug 28, 2019
Scott Franklin | Aug 28, 2019

9am to 9pm

Why is emergency room 6 hr wait?

Adolfo Ramirez | Aug 28, 2019
Deborah Conrad | Aug 28, 2019

Every hospital ER is about that long of a wait. It depends on your emergency on how fast you get seen

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Getting a doctor???? Member since 1959 and for the first time am not happy.

Sheila Griffith | Aug 28, 2019
Christy Garcia | Aug 28, 2019

let the phone agent know you are requesting for a doctor change. Let agent know if you want a male or female and if you want Family medicine provider or Internal medicine

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What are your visiting hours?

Wendy Cortner | Aug 28, 2019
Steve Barrett | Aug 28, 2019

I think there are pretty normal Hospital hours, like 10 to 8 maybe 8 to 10

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Where do I go to get my shots that I don't need an appointment for? Is it somewhere in building 3?

Sophie | Aug 28, 2018
Lisa Gagnon | Aug 28, 2018

Building 2 building 1 first floor

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What time do they close today the medical office building

Lourdes Sanchez | Aug 28, 2018
Edith Nevarez De Correa | Aug 28, 2018

5 pm

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Which BLDG is Dermatologist.? In Fontana.?

Angie Harris | Aug 28, 2018
John Phipps (Kit Triforce) | Aug 28, 2018

MOB 3 last I saw.

What are visiting hours

Larry Morgan | Aug 28, 2018
John Phipps (Kit Triforce) | Aug 28, 2018

Can vary depending on the department and situation, call that patients nurses station.

Is there a place for families to stay while a child in the hospital. Two toddlers. Ronald McDonalds? Thanks John

John Cogley | Aug 28, 2018
Leon Lona | Aug 28, 2019

The relatives can take a shower while they stay in their room.

Age requirement to visit a patient in the hospital?

Sara B | Aug 28, 2018
John Phipps (Kit Triforce) | Aug 28, 2018

Ask the nurses there, it varies not only by hours but what other issues are on that floor at the time and the circumstances of the patients issues.

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is there a cafeteria inside the main hospital at FONTANA campus?

D Rod | Aug 28, 2018
L. G. | Aug 28, 2018

Yes there is. Never tried the food but I hear only good things about the cafeteria. Also there's a small "farmers market" type event every Friday with locally grown fresh fruits and handmade goods.

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is this a hospital for critical conditions?

Denise Marroquin | Aug 28, 2018
Litzy Ledbetter | Aug 28, 2018

Yes

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I need a new contacts prescription does Fontana Kaiser accept walk ins?

Fernando Montano | Aug 28, 2018
John Phipps (Kit Triforce) | Aug 28, 2018

I do not think so. Call the appointment line.

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What are age person is allowed in the maturity ward

Sharon Stark | Aug 28, 2018
Litzy Ledbetter | Aug 28, 2018

Don't know for sure Call

Where is the best parking for 'new" hospital?

Janice K Mullins | Aug 28, 2018
John Phipps (Kit Triforce) | Aug 28, 2018

The parking structure by MOB3 is usually the best bet, but mid-morning to mid-afternoon it tends to be full. Always arrive early. After hours you want to park as close to the ER entrance (southern lots) as possible.

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Where is this blood lab located? Building?

Nancyann Erickson | Aug 28, 2018
armando beltran | Aug 28, 2018

Outpatient: building 3. Inpatient: hospital. 1st floor by ER

is there a pharmacy in building 3

Leigh Cathey | Aug 28, 2018
John Phipps (Kit Triforce) | Aug 28, 2018

Yes, first floor, back inside the building. Follow the signs. Note that there also is a pharmacy just inside the hospital (from the MOB3 entrance), which may be closer.

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K

Anonymous | Aug 27, 2022
Anonymous | Aug 27, 2022

a

What time does urgent care open?

A Google User | Aug 28, 2018
Litzy Ledbetter | Aug 28, 2018

All. The time

is this heart hospital

Timothy Mckettrick | Aug 28, 2018
Litzy Ledbetter | Aug 28, 2018

Yes

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How long does it take to see Dr. in emergency room?

Koojah Kim | Aug 28, 2018
John Phipps (Kit Triforce) | Aug 28, 2018

It depends on the severity of your need and the available staff. If it's not life threatening you might want to consider waiting for urgent care when it opens in the morning in MOB1. If a doctor or nurse told you to come in, sit tight. If something gets worse, let them know immediately. All ER's typically have long wait times, 6 hours is not unusual and 12-18 hour waits do happen.

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Does this facility offer geriatric doctors in Victorville, Fontana or Ontario

Rebecca Radmacher | Aug 28, 2018
Litzy Ledbetter | Aug 28, 2018

Don't know

I had my baby three months ago and he needs his shots, is he still covered by me to get them at Kaiser

Reyna T | Aug 28, 2018
daniel eke | Aug 28, 2018

If you are on a family insurance i think it should but do call the front desk and they will help you pull that out and confirm. Hope this helps. Cheers!

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In wich block thermatolygy

Economic Right | Aug 28, 2018
Nma Gab-Obinna | Aug 28, 2018

I sincerely do not know which of the blocks. Cheers!

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Hi do you have Arabic doctors

Samah Oudeh | Aug 28, 2018
Canyon Driver Real | Aug 28, 2018

I dont work at kaiser , but im sure if you need medical assistance they will provide you with whatever they can.

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How does valet parking work

Marilyn Green | Aug 28, 2018
Ron P | Aug 28, 2018

May be that triage nurse that would not let me in the emergency room is out parking cars

Is the pharmacy open on Sundays?

Salvador Puentes | Aug 28, 2018
Krishna Jon | Aug 28, 2018

Amana dryer start getting your medications mailed to you. You can do it really easily on the website, it's awesome.

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How can I found out if there's a power of attorney on file for my wife

randy bard | Aug 28, 2018
Litzy Ledbetter | Aug 28, 2018

If she is in the hospital ask the nurses.

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What are my scheduled appt?

Valencia Dewberry | Aug 28, 2018
Litzy Ledbetter | Aug 28, 2018

You need to call

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What time can you get flu vaccine shots.

Polly Lieberman | Aug 28, 2018
randy bard | Aug 28, 2018

There are flu shot shot Stations are set up On most of the floor entrances and 5 most pharmacies at Kaiser Me only to walk up to one of them and give them your medical records number

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Do all labs do the same lab tests?

Frances Morado | Aug 28, 2018
Litzy Ledbetter | Aug 28, 2018

Don't know I don't belong to Kaiser

Can we take flowers and balloons for moms that just had babies

Pamela Almodovar | Aug 28, 2018
Litzy Ledbetter | Aug 28, 2018

Yes

Does Kaiser have an email address where I can send a letter regarding their Sleep Center.

Henry Gallardo | Aug 28, 2018
Monic Rivas | Aug 28, 2018

No clue

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