Domino's Pizza

lisa

Always on time, my order is always right and the food is always hot. They do an amazing job. The employees are friendly and upbeat.

Todd Hollon

They canceled my order for pickup, and this is the story: While I was in the passenger seat of my car, I ordered one pizza using their Domino's Pizza app on my phone. We were on our way to Mebane, so we thought this would make sense to order the pizza for pickup, and Domino's in Mebane would be our next stop before getting home. They called my phone to verify if I had ordered a pizza. My Google Assistant screens my calls if I desire, so my Google Assistant answered the phone because I wasn't expecting a phone call. When I pressed the onscreen button to receive the call, the Domino's Pizza crew hung up before I could speak to them. They immediately canceled the order. This cancellation was very confusing since I had paid for the pizza through the app, and I have been a long-time customer of Domino's Pizza. So, when I got to Domino's Pizza, I showed them the Domino's app, which showed that they canceled the order. To make a long story short, they said they cancel orders when someone doesn't answer their calls to avoid prank orders. What an unnecessary pain this is and negates the use of their app for pickup orders. So, I reordered my pizza in person, and they made it in less than ten minutes. Their pizza is good, but I won't be using them again because of my frustration with their lack of business intelligence and common sense. I am perfectly sure that the restaurant owner has an excellent excuse for this and that I am the one at fault in their minds. I am glad that other businesses don't use Mebane's Domino's Pizza business model, or we would never get our online orders efficiently.

Carol Riley

I ordered on the phone call center got to the store they did not have my order claim they dont think they sell the Chicken Alfrefo Pasta anymore because they cant select in their system didnt even offer me anything else. Told me she would go call the manager. I asked was there something else they sell that similar in price ring it up but cook what I want. She said she'd have call manager back to ask. I just left the foolish people who cant think outside the box or give definitive answers.

Jazmine Medley

If I could put 0 I would. One of the worst dominos. Ordered online it stated it’ll take an hour I waited 2 hours and 32 minutes. Then for the drive to get here and state he can’t come in the building I have to come out and get it. Call to get a refund and been on hold for 25 minutes. NEVER WILL I ORDER FROM HERE AGAIN.