Address: 2257 Spider Dr NE, Kannapolis, NC 28083, USA
Phone: +17042984456
Sunday: 6AM–9PM
Monday: 5AM–9PM
Tuesday: 5AM–9PM
Wednesday: 5AM–9PM
Thursday: 5AM–9PM
Friday: 5AM–9PM
Saturday: 5AM–9PM
Sandra Oyola
This location is not clean! The donuts did not look good, all the tables and chairs were messy & dirty, the station to cut/toast breads was dirty and messy. They had soooo many drinks made it was hard for them to know what was what. My husband ordered a vanilla bean cappuccino, took one sip and he threw it in the trash. I ordered a cocoa mocha iced latte and it was less than desired. It’s unfortunate, but we will probably not visit another Dunkin’ for drinks. The positive for this post is the workers as they were friendly and courteous.
Christina Kaufman
I always receive quick and friendly service at this Dunkin Donuts and it has comfortable seating while I wait for my order. This particular location is convenient to nearby shopping areas and is nicely maintained with adequate parking. I love their coffee drinks and donuts, even though my favorite donuts are not always available, which is a bummer, and why I took off one star.
Le Ann
It has happened more than once at this Donut store. Crave a fresh donut and go through the drive through only to purchase a stale hard donut. Will not waste my money at this establishment any longer. I have purchased donut holes and got them home and some of them have been so hard you cannot eat them. for a chain that has such a wonderful line of donuts to serve old hard items to customers it is very sad. Cause they have lost this customer. I will drive to Salisbury next time. They always have fresh food
Victoria A
Very poor customer service! I went this morning and the lady working the window was awful. She was not happy about being at work at all or assisting customers. She asked over the speaker "what can i get you" NOT Welcome to Dunkin or anything. I placed my order for my coffee and she said ok pull up. I said I had one more thing to add. She said "what is it"? Her name was Shannor, i believe is how you spell it. When I pulled up there was another car at the window, but she was on her cell phone, not even helping the person at the window that just pulled up. When I got to the window she opened it and NEVER said a word! Handed me my drink and sandwich and that's it. Another thing I noticed with Dunkin is that the lobby is still closed? Why can't anyone walk inside to order? Two customers parked and went to the door and was unable to get in. If people are not morning people or if they don't like dealing with the public, you need to find a different way to make money cause being in that position isn't one of them!
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They should have been opened
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