Address: 901 N Cannon Blvd, Kannapolis, NC 28083, USA
Phone: +17049324191
Sunday: 11AM–11PM
Monday: 11AM–11PM
Tuesday: 11AM–11PM
Wednesday: 11AM–11PM
Thursday: 11AM–11PM
Friday: 11AM–1AM
Saturday: 11AM–1AM
Crissy Redd
I always ordered on the app & then go to pick my pizza up. I make sure i get there while they're still preparing it or its just coming out the oven. NEVER DELIVERY!!! The pasta bowls are amazing. The chicken alfredo is the best (in my opinion). I ordered that, a large pepperoni pizza & bread sticks. Everything was hot & fresh.
Jennifer Tucker
The food was awesome! Order the big dinner box, cheese sticks, and wings. The food was super fresh and the right amount of everything on it!
Chris Overcash
Been eating at this Pizza hut a long time always consistent service and food.
Robert Ellis
At Dominoes Pizza, if they are 1 second late with your order or they mess up your order, they give usually give you your food for free OR at least comp it with a discount or give you a free item. Last week, I joined a friend in ordering food online at a different pizza hut location. We were in the Hut Lane at the exact time given for pick-up. Somehow, one of our pizzas were given to another customer and we had to wait 20 minutes for them to make another for us. We were not comped any discount, given food for free, or given anything to compensate for your mistake. Now, yesterday I order food online from this pizza hut location. I was in the Hut Lane right at the pick-up time. Low and behold, the employee tells me that my order of wings were messed up and I would have to wait 15 minutes for them to remake my wings. No mention of free food, comp discount, or anything at all to compensate for your error. That is 2 fails from pizza hut in a short period of time with absolutely NO EFFORT on your part to compensate for your mistake. In comparison, had I ordered from Dominoes they would have went the extra mile to right their wrongs and compensate me for their errors and the extra time I had to wait. In summary, it appears that customer service really sucks at pizza hut. Interestingly, of course I tipped ahead of time online for service that ended up being terrible. I am a very reasonable person and totally understand the dynamics of Covid-19. I myself work in the hospital emergency room so I am very aware of that. But where is the "i am sorry" from pizza hut. Where is the "let me give you a free dessert or a gift card to use towards your next order" response to these 2 separate orders and 2 different locations. As you now know, I work in the hospital ER so hopefully you understand that I work very hard for my money. I am being honest when I say it makes me very upset that I spent my hard-earned money at pizza hut twice recently and both times I had a horrible experience and pizza hut did NOTHING to make it better. Pizza Hut has certainly dropped the ball as far as I am concerned!
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Yes that good idea to ask for it on the side.
Hut Rewards® is the best way to earn free Pizza Hut pizza in the Kannapolis-area. Get great discounts, pizza deals and pizza coupons on the Pizza Hut deals page or on the Pizza Hut mobile app.
In the works.
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