Buffalo Wild Wings

antwan monroe

So at 1030pm I wanted to place a order via telephone to pick up my food. I called numerous of times to place and order but no one picked up my calls. So after being frustrated I decided to just go in person to place and order to go. When I arrived I noticed there was trash on the floor by the front desk area with several employees walking past the litter with no regards to pick it up with customers inside. So I asked 3 employees if the phone works and they said yes. I then proceeded to call and noticed the phone did work however no one decided to pick up the phone (you will see the reason why) so I said whatever and just placed my order to go after placing my order to go and having a seat by the front door. 11p rolls around the staff tells security to secure through doors from customers entering but can exit. They said they aren't taking anymore orders nor are they allowing anymore customers in to be seated. I was a bit baffled at this because the signs posted stated they close at 12am and not 11pm. After seeing all these reviews I decided to write my own experience but I also noticed its an on going situation with this location with consistent bad reviews with no changes occurring. Employees here not in appropriate uniform ( sagging jeans/holes in clothing/flip flops) trash on the floor/ poor customer service. I will not be coming back to this location and wouldn't recommend.

Sharon “Lekk's Mom” Jones

They were extremely busy and my order was messed, which is understandable for the volume of people in there. I called and spoke with the manager and Kirk was very accommodating. I will definitely go back. Just not when there's a baseball game.

Sunny Washington

Poor customer service, we sat at the bar. Server didn’t even provide us with cutlery. Our order was wrong and didn’t even take initiative to correct it, disappointed in the management of this restaurant. Employee wasn’t interested in even serving us. We had to ask another staff to also bring us straws for our drinks because our server was hiding. Tall person curly blue hair. Doesn’t take much to impress a customer. Hope you guys fix this place.

John Savino

Perhaps the worst run BWW I’ve ever been to. 40 people waiting in line to PICK UP their online orders. I have been waiting an hour to receive my order I placed HOURS AGO. The staff is clueless. You’d think there’d be some sort of planning for the biggest day of the year. I feel bad for everyone here.