San Marcos Family Dental

Frank Pineda

I went to San Marcos Family Dental for a cleaning and as always Miguel was great. I needed a couple of filings and I was hesitant because I hate needles. Did I mention how much I truly despise them. I explained my feelings to Dr. Joanna El-Maasri and she made me feel at ease. She added some numbing gel to my gums and walked me through the process, before I knew it she had injected me and I was already numb. It did not hurt at all. I really appreciate her patience and empathy. She's Awesome! I'm a person that really hates going to the Dentist, however, I would definitely recommend this office.

Vargasr22

The office accommodated me with an appointment soon after I called on 5/20/22 (which I greatly appreciated) about a very painful toothache. However, Dr. Reppas determined I had an abscess in an old root canal and referred me to a endodontist. That endodontist was booked for two weeks was not able to see me soon. I called San Marcos Family Dental back, explained the situation and explained that due to the pain I was experiencing, I needed to see someone sooner. I asked the office manager Maria if they could find another endodontist for me. Maria said, “No. We don’t do that.” She told me I needed to call my insurance and find another one. I have been going to this dental office for over 5 years and continued to do so for 3 years even after I moved to Menifee in Riverside County primarily because the dental hygienist, Miguel, was so great. In 5 years I essentially just went in for cleanings every 6 months and all was good. I think I had one cavity during that time. But as soon as I had a serious issue, Maria told me I was on my own finding another endodontist. So disappointing. Guess what? I called a dental office here in Menifee as soon as I got home. That office manager was very helpful and helped me find another endodontist. I called that endodontist and I have an appointment set for tomorrow. Maria needs to learn how to help their patients when they need it or they will lose more patients to other dental offices. Miguel is the best thing about San Marcos Family Dental but I will never go back there. I hope Dr. Reppas sees this review but sadly, I doubt he will.

Tony

I've been going to San Marcos Family Dental for 3 years now and over the course, I have had an incredible experience. I drive from Oceanside to San Marcos just to them as my primary dental office. They have phenomenal customer service from the front desk, dental hygienist, and of course, Dr. Reppas and Dr. El-Maasri. During the time of COVID, they were extremely precautious, and professional. I appreciated their thoroughness with safety. I love all the appointment reminders as I often forget to place them in my own calendar. My dental hygiene has significantly improved since I started going to San Marcos Family Dental. San Marcos Family Dental is going to be my long term primary dental office for as long as I live in the area.

Kristen Mahlstedt

We established care with San Marcos Family Dentistry earlier this year and have been so impressed! The scheduling process is quick and easy. Prior to the appointment they go above and beyond in communication, so the arrival/check-in process is seamless. Our three children ages 2 - 6 all had a great experience, and consistently ask when they'll be able to go back. Previously, I have had issues with temperature sensitivity but they use a new tool that you can barely feel! We've seen both Dr. Reppas and Dr. El-Maasri, and look forward to continued dental care with them! If your looking for a dentist for you and/or your family I'd definitely recommend San Marcos Family Dental.