Progressive Insurance

Amber Sanderson Amber Sanderson

I do not have them for my insurance but a guy that hit my truck has them and so far that seen to handling the claim well .guess we'll see in a while when my trucks fixed.

BobbieJo King

Good communicate just a long wait time

Charlie Wood

Worst experience ever! Not specifically this office but Progressive in general. Had an animal claim (hit a deer) was approved for a vehicle in my price range, was then told it wasn't and I was to pay an extra 6.75 plus tax for the 30 days of use. Then tried to call office and was hung up on 5 times trying to get it straightened out. I have called 8 times total plus sent messages through the app. I can never reach claims even in business hours and still don't know if they have straightened out the rental car problem. I want to cancel my service and get a refund for the 466.72 that I paid to renew service three days ago because this has been the most awful experience I have ever had. I would gladly pay double at a different company than deal with Progressive again. Worst insurance customer service, do not go through Progressive!!

James Millard

Was led to believe progressive would have my back and help me collect from a accident. Don't believe what they say. Just like every other insurance company. If they can dodge responsibility they will. As far as additional efforts to help their loyal customers, that is a joke.