Subway

Category: Sandwich shop in Provo, Utah

Address: 654 300 S, Provo, UT 84601, USA

Phone: +13853758390

Opening hours

Sunday: 9AM–8PM

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–10PM

Friday: 8AM–10PM

Saturday: 8AM–9PM

Reviews

Bianca Hale

Jul 10, 2022

I always consider subway to be a more healthy option than per say, McDonald's. But that's not to say that if you add dressings to your sandwich, then it's not going to be full of calories. It totally will be. That being said, as a pregnant woman, there are decent amount of options. However the amount of smells floating around do make first trimester morning sickness a tricky thing to work with. I typically order the tuna as my base, and I know that it's very controversial, because of rumors that they leave it sitting out for hours on end. I care less, my immune is strong, and I've never had an issue. Prices have gone up, as most places have, supply chain issues are an issue, and inflation. I used to be able to get a 6-inch for $4.50, sometimes $5, and it would entirely fill me, I usually couldn't finish it. I do fill them entirely with vegetables after I put my meat entry inside. Lately, the bread they use is smaller, and process have gone up a dollar or more for each size. My vegetarian siblings-in-law struggled to find the all veggies option, which I found kinda funny, but once they did, no complaints. TLDR: Generally a good option, prices have gone up like most places, options for meat eaters and vegetarians.

Elizabeth Toney

Mar 18, 2022

This location got a new management recently (about a week ago) and they are FANTASTIC. My husband and I have been going there for a while and never loved it until tonight. They are so personable and make the sandwiches perfectly. Highly recommend. 100 stars.

Megan Hutchings

Mar 16, 2022

I don’t usually write bad reviews, but I had a really bad experience at this Subway and wanted to warn others. I hadn’t been to Subway for a long time but decided to try it again because of their refresh campaign. I pre-paid online and scheduled a curbside pickup, but when I got there I ended up waiting 20 minutes in my car only to realize the store was completely shut down due to short staffing. I totally understand being short staffed and having to close, but the fact that it still let me order and pay online before driving over there was very frustrating. The money was already gone from my account so when I reached out about getting a refund, they wouldn’t even do it. They just took my money and didn’t provide the services promised. They told me I could come in for a “free sandwich” sometime, but I just want the money back for the entire meal I paid for but never got. It was a terrible experience and I won’t ever be returning to this location. Don’t go here.

Casey Sugden

Mar 9, 2022

I am a Subway lover. However, my experiences at this location have been terrible. This week I placed mobile orders at this location on TWO separate occasions, both for TWO footlong subs. For my first mobile order, I received a call from the store saying that because of an in-store issue with their POS system, they would not be able to fulfill my order, and told me that I would be refunded. I was grateful that they called to let me know, however, I received no such refund. What a shame! For the second mobile order (later this week), I showed up to pick up my order at the designated time (5:45pm), only find that NO ONE was at the store. I can't even begin to understand this one. Anyways, I filed a complaint detailing my experiences to Subway's website yesterday, and this was the response I received: ________________ "Dear [my name], I want to take a moment to thank you for contacting me and to extend my apologies for the less than ideal experience that you had with my restaurant. I understand that my restaurant was not open in accordance with our posted business hours. I am always looking for ways to improve the restaurant experience for my customers, so I shared your feedback with my team to prevent this from happening in the future. Thank You for choosing Subway® restaurants." -Dale B. Asay ________________ Wow, thanks a lot Dale! Here's my feedback "to improve the restaurant experience for [your] customers": give them the food they have paid for (and you can start with my four footlongs)! If this is the kind of customer service you are looking for, I encourage you to give your business to this location. I, however, will be taking mine elsewhere.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Jan 30, 2021
Jenna Cannon | Jan 31, 2021

The dining room area just opened for indoor eating, but very spaced out. There is protective plexiglass around the food counter and cash register. Regular 6' distancing reminders on the floor. Contactless payment options available, call in orders, etc. 10/10 would recommend.

Are you open on Sundays as well? If so what are your hours of operation?

Karen McIntyre | Jul 30, 2018
Erika Anderson | Jul 31, 2018

Not open on Sunday but on weekdays they are open till 9 pm and in my opinion its the best Subway in Provo

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