Xfinity Store by Comcast

Category: Internet service provider

Address: 1788 Tuolumne St, Vallejo, CA 94589, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Michael L.

Jul 1, 2022

Love the service i received everytime i visit. I do feel the price for cable is to high. But can say other weather problems the quality is superb.

kendall aubrey

Jun 29, 2022

WOW! From booking an appointment online to walking in to see Tosha T.'s smiling face my experience was unrivaled. I just moved and my previous residence required me to use AT&T, so when I moved to my new home I was so excited to switch to Comcast Xfinity. I booked an appointment online (super smooth and easy process). When I showed up on my appointment day, Tosha had me in and out of there in less than 10 minutes with everything I needed. I went home, set up my box and had wifi running in 5 minutes....I'm literally speechless at how easy, simple, and relieving this all was. Thank you so much Tosha, for being so kind, sweet, and speedy. I appreciated your service so much. Also thank you Comcast Xfinity for your amazing service, ease of use, lots of support, and fast internet. Endlessly grateful!

Omar Portigliatti

Jun 26, 2022

I wanted to share a short note regarding the outstanding service we received at this Vallejo location. We were lucky to meet with Michelle. After several trips to the Napa store and more than 3,40 min phone calls with the online team.Michelle quickly identified the issues with our modem and one by one rectified the roadblock that kept us getting online. In a matter of 15 min we resolved everything and Michelle’s did it all with kindness and a smile. I would highly recommend this Xfinity location and please ask for Michelle she is a rockstar and she will get you on your way pronto! Thank you Michelle

jesse cisneros (J Reel)

May 19, 2022

Very helpful in store, painless and quick amd saved me more money a month then I originally thought. Thank you again!!

Thanks! Your review is awaiting moderation.

Questions & Answers

Need to update HD cable boxes.

sean Davenport | Aug 28, 2018
Susan Vincent (Sue) | Aug 28, 2018

,go do it asap

Read More

I dont have warriors game and filipino channels, what happened?

zenaida villegas | Aug 28, 2018
Michael Topp | Aug 28, 2018

Contact Xfinity. I'm not the company.

Will a HDTV box work for a tv that is not hd

Anglea Allen | Aug 28, 2018
Alexis Stewart | Aug 28, 2018

If the connectors fit, the cable box should work, but you will not see HD on a standard definition TV. If the connectors are compatible, you will get standard definition picture and sound.

Read More

How much is basic cable in Vallejo

Jay Kel | Jun 28, 2022
Larry Appiano | Jun 28, 2022

Too much.

Read More

I have a appt tomorrow because i could not install my equipment. I dont have anywhere to screw in the black cord from the modem, is the tech that comes out going to be prepared to install what I need?

JAMIE CALHOUN | May 29, 2022
jesse cisneros (J Reel) | May 29, 2022

They were able to on my install, they run whatever wire pull you need to get the connection from source to your crib

Read More

We use wifi to access cava online classes. Lately the the connection goes in and out , alot. What is happening?

Mihr Forbes Douglass | Jan 29, 2022
Alicia Dorton | Jan 29, 2022

Not sure call them...you may need to upgrade

Who are the collection agency for Comcast?

Rayna Beauchamp | Aug 27, 2021
Juanita Anderson | Aug 27, 2021

For payments or for delinquency bills

We have HBO now - do we also have HBO Max?

Thomas Busfield | Aug 27, 2021
Ralph Reynolds | Aug 27, 2021

No it's separate from hbo

Read More

do you carry tablets?

Robert Riley Jr | Aug 27, 2020
Janet Gunn | Aug 27, 2020

They do

Every other day my Internet stops working can someone tell me what the problem is,? Does anyone else have this problem ? I have only had this service for 2 months and have had to call for service 2 to 3 times a month. I'm very frustrated

Marilyn Franks | Aug 28, 2019
Marilyn Franks | Aug 28, 2019

Okay thank you Dale

Can you return equipment to this location

Dino lenzi | Aug 28, 2019
katrina holly | Aug 28, 2019

Yes

Do they have modern that can accommodate more than 4 hdmi

Meliza Masajo | Aug 28, 2018
Michael Topp | Aug 28, 2018

They're debuting new system and modems now.

are you open on saturdays?

Benedicto Trinidad | Aug 28, 2018
Michael Topp | Aug 28, 2018

Yes they are.

How to reconnect to internet?

Linda P Wagner-Griffin | Aug 28, 2018
Linda Essayas | Aug 28, 2018

Call them!

Read More

Cable not connected please help

zenaida villegas | Aug 28, 2018
Susan Vincent (Sue) | Aug 28, 2018

Is there a code it's showing too with messsage.... call them and have code for them it's usually something they have to reset...be prepared to take 1/2 hr to hr of your time

Read More

Will the location in Vallejo be open tomorrow?, because it was not today

Darnell Maxey | Aug 28, 2018
Michael Topp | Aug 28, 2018

Should be. Monday was a holiday for some.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places