Xfinity Store by Comcast

Category: Internet service provider

Address: 3800 Klose Way Suite J, Richmond, CA 94806, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Pat Nielsen

Jun 4, 2022

Great experience. No waiting, staff was very friendly and helpful. Made the whole experience easy.

Benjamin M. Castro

Apr 13, 2022

Worst customer service ever. She kept saying, I don't have access! to all of my questions. Dishonest.

Elizabeth Obando

Mar 19, 2022

It's really expensive 😖 they don't charge for the batteries because is that too much😂 but OMG almost $300 a month is to much for me... But the service was grate👍

Nora King

Feb 5, 2022

Loooong wait to just return my equipment. That’s after they checked me in and took the stuff. Had to sit there and wait my turn for them to ‘process’ the return in my account. So inefficient! Wasting my precious weekend time.

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Questions & Answers

IS hilltop richmond store open today June 12 and till when?

Bruce Carlton | Aug 27, 2021
Joyce Leanos | Aug 27, 2021

I know they are open not sure what time they close

Is the store in Hilltop Richmond is open today? and till what time? I just want to make sure before I go because some web info is not updated.

ALG61375 | Aug 27, 2020
Yanna Preston | Aug 27, 2020

Yes. They are open to 7. But I'd assume they close at 6 and get there asap just in case. Also call if you're looking to update a box or device because they may not have it in store or may be able to send it to you.

how much is internet service alone for residential? in richmond

Knett Dansur | Aug 28, 2018
J H Levin | Aug 27, 2020

I pay $51 p.mo for 15 kilobit per second. It's enough to stream high def, run a couple phones, smart thermostat, and two computers, and a smart TV.

Do they require masks at the Richmond location?

Julio Hernandez | Jun 28, 2022
Melburn Penrose III | Jun 28, 2022

No

I need 4 cel my question about a promotion

sied ortiz | Aug 27, 2020
juarez Florencio | Aug 27, 2020

I do not recommend this kind of communication with this company very much.

How much does it cost to get a high def. box

A Google User | Aug 27, 2020
juarez Florencio | Aug 27, 2020

the rent of the box costs from 10 to 15 every month

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