Arizona Department of Economic Security

PrinCEss BeaStmodE

There has been several times where many people including myself have gotten there early in the morning around 9 or 10 and we're lucky if we get seen by 4 p.m. it's so slow and recently some of the employees want to get you in and out of there as soon as possible even if you ask for information. I remember just wanting copies of some paperwork and the lady told me to go online. I then spoke to another representative who just printed out the copies. My opinion is that if you don't want to be at work to work, then you should probably go home

Geraldine Cano

I used to love this place with all my heart I've been coming here since 2012 they were always super nice friendly and quick. This time was my only day off i spent 5 hours here with no response just because the case worker was lazy and didn't want to make a call. Are u serious, but again I didn't think that was right so I went back and talked to the lady in the front she was amazing, she helped me with everything. I understand that everyone wants to go home and relax, I work for customer service, if I have a Customer I'm going to do the best to help him and meke him feel like family not like trashy.

Josh Parry

I posted "Best Experience with DES, EVER!" a year ago. Now, forget it. This place used to be fast and well organized. Today is my FOURTH (4th) DAY trying to be seen. I have been either turned away or didn't have time to wait over 2-3 HOURS just to be talking to someone for an additional hour to have things completed. My wife said every time she's being seen in the back, there's several employees just standing around joking and screwing off. I understand a break now and then, but not where 'clients/customers' can see you.

Sue Ellen Austin

Front check in guy is VERY rude! Although he certainly doesn't appeare better than anyone else is this world he treats everyone as though he is better. Very annoying. Case worker I worked with was very nice. Wait time with 3 small children was 3 hours! UNREAL to keep them from crying/screaming being bored!