Need 4 Speed Auto Repair & AC

Tyler Bigler

Amazing business, immediately identified the problem, we’re upfront and honest regarding pricing. Jerry was super nice and got right on checking my vehicle. Will be referring and returning.

Albert Duran

This shop was recommended by carmax as a partner mechanic who give me the same quality as carmax in repairing my car. I took my car here March 18 to get it looked at after throwing a code correlating with the turbo. When I arrived the owner and a lady named anna greeted me and told me they would take care of everything and give me updates along the way. They claim that they would even show me the parts they took out and tell me what they are going to do to repair the vehicle. That was the last time i have heard from the owner and the last time I got any info on my car that I did not have to call for. Monday March 21st came and I was told after calling of course that the parts had been ordered and they would arrive that business day. Once arrived it would take 2 to 3 days to complete. Fast forward to Thursday March 24th and I again had to call to get an update. I was told then that the car still needed to be tested to ensure everything was functioning properly. The next day Friday I call and call and call and no one answers. Monday morning comes around and I again call to get an update on my car. I was told that they were waiting on bolts to finish up and that it would be done by end of business Monday March 28th. I leave work early to make it to the shop by 1700. I am about to return my rental vehicle when I call them to let them know that I am on my way and will be in about 5 minutes to pick up my car. The employee who answer the phone ( no name given) stated that my car was not ready that the tech wanted to keep another day to ensure everything was working properly. I was already told this last week and still have no car. Here I am Tuesday March 29th and I call them again since they cannot seem to return calls and I am told that the parts are not even installed on the car and that it will take 8 hours to complete. When I tell them that they had told me yesterday that it was done I was told that was not true and that they could not tell when it would be done but to call them back after 1500 to get an update. The lady Anna is very dismissive and always gives half truths and whole lies. They claim professionalism but fail in every aspect of it. It is still unknown whether or not I will get my back today or not. I was already told it was ready to be picked up but that was not true. I do not recommend this mechanic for any service on your car. They will lie to you and then completely change their story and not take accountability for their subpar customer service and lack of professionalism. If you ever need repairs to be done on your car look else where as this place will never give you an answer and always claim their tech is working on the car when in fact they are not.

Richard Montes

Would definitely recommend this shop. Jerry was awesome took it to get some work done Jerry was able to explain everything that needed to get done and how extensive the work would be and also recommended things that I had missed to get done. Not only is that great mechanics ethics he’s also looking out in my best interest. 10/10 will be taking my car back to get more work done.

Joseph Anderson

Dont take your vehicle here. I understand thats sounds like a terrible thing to suggest because mistakes happen. But to give context. I took my car here to have the sparkplugs pulled after one broke off in the head(no other damage) should have been a simple fix considering i starting taking it apart for them and bought all the parts needed. Turns out after many phone calls and the team doing things they weren't asked to do that my car wasn't even put back together correctly. ( They tried to convince me that it had to be making the sounds before hand) Well I took the car directly to Ford and let them take a look and this shop did not secure the cam shaft bolts to proper tightness. 17 pounds on 3 different bolts out of them. BTW it was towed after getting it out of there to Ford. This mistake cost me a head and a repeat of the same job that this shop cost me 2900 dollars to do. To inform the ones not understanding a head job is charged between 6 to 8 hours of labor. This shop charged me 20 over twice what others do and still cost me by saying it was something they didn't touch. I have video of my car ( time and date filmed running before and after their repairs) the gentlemen at Ford wrote a statement for me i will be going to legal and trying to get these lairs black listed for fort bliss. Please be careful out there choosing a good mechanic people. Pictures will be added.