Riverhead Building Supply

Frank Namad

I don't mind paying a premium to buy local rather than from Big Box or On Line. However, I resent being ripped off. I bought a $70 router bit from the East Hampton Store. After I opened it, I noticed it had a 1/2" shank. My router can only use a 1/4" shank. I went to return it, and because I had torn the bar code sticker, RBS claimed they couldn't resell it. Of course, the manufacturer would have had no problem sticking a new label on it if RBS would have returned it to them. After checking with the manager, he would refund 50% of cost or I could keep it. Take it or leave it!! I don't know if it was my fault for not noticing the larger shank on the display rack, but I certainly would understand a restocking fee of 10% or so. But 50% or $35 charge for something that would have taken minutes to fix is OUTRAGEOUS. I am upset enough that RBS just lost my business. I have been going to RBS for the past 30 years.

Thomas Miller

Worst experience I have ever had at a lumber yard. We called to make sure they had our lumber in stock. A staff member told us they could cut the lumber for us no problem. We arrive and it takes us 20 minutes to be helped. When we finally are helped they tell us they cannot cut it for us and we have to use our table saw to cut I ourselves. Not to mention the quality of the lumber was not very high. I suggest only coming here if you are in dire need of the lumber you are looking for.

Kristi Hood

Go there all the time, knowledgeable staff and great service

Alex Montgomery

Tried buying lumber and the woman behind the counter treated me like an idiot for needing several different cuts, talked to me like I was a lost animal with a bell around my neck, actually I think she would have listened to a goat better. I had to leave and go to another store.