SpringHill Suites by Marriott Las Cruces

Jason Mourray

This has to be on of Marriott’s worst properties and least trained staff. The first room we were provided had a dirty toilet, hair all over the bathroom floor, a towel wrapped around the shower head, and an inoperable sliding bathroom door. When we went down and discussed with the staff member, she stated that the towel around the shower head was uncharacteristic of the rooms. What?!? The dirty room was expected? Seriously!? She moved us to another room. The second room was marginally better. The toilet still hadn’t been clean, and there was pink algae in the bathroom. The floors were equally dirty, and the door slammed like a gun being shot off. The free breakfast was subpar compared to other properties. Stay somewhere less expensive - this is not a true Marriott property.

Eugene Y

We enjoyed our stay at this hotel. The room needs a little more attention (random small issues) but otherwise nice and clean. Good breakfast.

Dallin Kimble

It did the job, but it is the most run-down Marriott I have ever seen. Everything is outdated, the carpet doesn't match, some rooms lost their number or were missing a door handle, some of the staff were very casual dressed, signs are faded or peeling, and it was almost like no one cares anymore.

Jonathan Wilson

Two stars is because my room was definitely entered twice. I know because both times when I returned my key card didn't work. The first time it happened my toothbrush was moved. The second time it happened my extra keycard and the envelope they put it in was gone off of the entertainment stand. If they didn't have employees entering my room when I was not there without my permission I would have rated this hotel a lot higher. Also, only one of the HBO channels worked. The bathroom sink takes a long time for the water to get warm. The bed was comfortable and the shower was perfect. The employees at the front desk were very friendly.