Shaw's

Rob Macklin

Unable to find many of the things I buy regularly here. I came here to do my weekly shopping and only spent $30. I had to go to another store to finish.

Sara Anctil

I love this Shaws. It’s the best one that I’ve been to. Great selection. It could be 5 stars if it wasn’t for the bathrooms. They are in need of some TLC. One of the womens stalls doesn’t even have a toilet paper holder and for months now they don’t bother restocking them. Instead rolls are left out on the ground which is very unsanitary. They never have paper towels either. Not sure if it’s a supply issue but it’s gross. I’ve noticed little red specks on the toilet paper roll which is from people cleaning their needles… Please fix this issue.

Tricia B

This store would get a 4 star rating possibly, if it weren’t for the deli service. During the morning it is usually better, as long as you get the right employee helping you (Mike and this other woman with pretty long dark hair, they’re both great). However there is one employee who is so slow it’s painful. I’ve witnessed dozens of customers walk away in the past 18 months because of this one particular employee. This employee is very nice, but so slow that one may think they’re in a hidden camera show at first. I’m talking SLOTH SLOW. No pep in her step, no sense of urgency at all when there are multiple customers lining up. Yesterday I went in for one pound of deli meat and was so disappointed when I saw this employee at the deli counter, but one other customer was already being waited on so I was next in line, I thought it couldn’t possibly take too long. It took this employee over 10 minutes to scoop some salad into a container and slice ONE item. (The customers that walked away gave me that look of commiseration, like they’re sorry I now have to go through the same ordeal after waiting so long) Then comes my turn- I politely greeted her and ordered my pound of meat (I prefer half pound but knowing how long it takes I don’t want to go back next week and waste another half hour of my life). A few minutes later she approached me (I thought she was going to hand me my order) and holds up one single slice to make sure it’s the thickness I want. Now I do appreciate knowing I’ll get home and have thinly sliced meat, which is how my household likes it, but now I know I’m going to be waiting another few minutes at the least. After a painfully slow show of slicing the product she then proceeds to very slowly wrap up the remaining hunk of meat, create a label for that meat, put it away and then make a label for my pound and finally walk over and hand me my order. I’m the meantime 3 other customers have approached and then walked away empty handed after waiting over 5 minutes each before realizing they don’t have time for this nonsense. *in the meantime There is one other deli employee walking through. Checking on the rotisserie chickens, seeing a line, ignoring us, walking back through 10 minutes later with raw chickens to put in the rotisserie, still no acknowledgement of the line. Mike would have stopped what he was doing and helped clear the line (and waited on 3-4 customers while this woman finished with 1). Shaws needs more employees like Mike. Mike should get a bonus for going above and beyond on multiple occasions! Other employees should model Mike’s behavior! At this point if I have this lady handling my order I only order salami because it has a long shelf life in the fridge, I can order a pound and not have to return to the deli for a few weeks. I would love to order ham, turkey and cheese as well, but who has that kind of time?? Not people with busy schedules, that’s for sure! I started shopping here a few years back because Hannaford in Essex had a few awful deli employees who would slice really thick meat out of laziness when I would ask for “paper thin”, they’d show me a thin slice then go ahead and cut 12 slices per pound. So they lost a customer, Shaws gained one. Shaws Is more expensive than Hannaford on almost every product I purchase and it costs me about an extra $20 per week, but I take advantage of the coupon app and rewards points and it ends up close enough. Most of the cashiers are amazing (except one older female with shorter hair who ALWAYS HAS A SHORT ATTITUDE, even when at the customer service desk… ) and even during the pandemic with staffing shortages, they did their best. But the slow older lady in the deli is completely killing the shopping experience for me, and apparently plenty of other people too. I wonder how much money Shaws loses per week due to this? They will likely lose this customer as well if this keeps up. I’m busy and this ruins my already hectic schedule!!

Stefan Trotman

Overall pleasant experience visiting this location which is pretty consistent with my other experiences at other shows locations across from mine. Friendly staff and clean store and Apple stock how to make this a stress-free and one stop shop for supermarkets.