Walmart Auto Care Centers

Jack Jackson

Got there before they opened. Melissa let me in. Tech was nearly a half hour late for work then did a bunch of stuff that could have waited before she did my car. Not real pleased except for Melissa who was nice and helpful.

Spill the Tea with AIMEE “Aimee the Mixologist” Lee

Horrible service. I waited forever, before I was greeted. I came in for an oil change and to have 2 new tires put on. I left my name, number and keys. Went shopping while I waited. 15 mins later over the entercom I hear my name, report to Auto department. I get there and they refuse to service my vehicle! 😡 My ex broke part of my key off in the ignition, and that was their reasoning. (If the car was stolen, why would the registration, title, be in my name and who changes the oil in a stolen vehicle!) This is the 3rd time I've tried Walmart Auto and if I could give negative star, I would every time!

Kendall Swanson

The lady that works in the tire center did not know what she was doing! Plus there was a 2 and half hour wait. I do not suggest anyone going to Wal-Mart in Lexington tire center to get tires! Unless you want to wait for hours! They need to retrain the employees they hire to make sure they understand what they are doing.

Marissa H

Went here yesterday evening for an oil change. (mostly because for some reason the one in Salisbury was closed) Left with a stripped out oil plug, nice leak from my oil pan, and of course no oil change. 45 minutes later, I was called over the intercom to pick up my vehicle for them to tell my My oil pan was leaking and stripped out....I was told they'd review the cameras and call me back with details as a courtesy. I have yet to receive this Call. I have called up there this morning with no answer. I did not have this leak prior to my visit here! I am totally aware that I have a minor valve leak. There has never been a drop or puddle in my driveway at home or parking space at work. I religiously check my oil once per week in both of my vehicles. I have never had to refill or top it off. This is unacceptable! I will say the manager in that department was very pleasant and has a great attitude! However, the guy who was under my car did in fact damage my car! If I entrust someone to change my oil, I would like to expect they wouldn't damage it in the process. However, I now need my entire oil pan replaced plus the cost of labor! I would like to be simply reimbursed for the cost of parts and labor for damages caused by your employee. Will leave more reviews in other places as well as continuing to call corporate until this issue is resolved!