Address: 1127 Riverdale St, West Springfield, MA 01089, USA
Phone: +14137870701
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: 8AM–4PM
Evan Cardenales
The staff were ready and welcoming upon entry. This one guy Dave helped me out tremendously, gave me the best price affordable for my tires and alignment. He really gave me all the information I needed and as to why my tires needed the attention they did. Really chill and cool dude, loved the service he gave. And noticed he carried the same service to every customer he interacted with.
Stephen Wierzbowski
Came here for a alignment and was told it would take an hour. I even had an appointment. It's been over two hours and multiple customers have come in after me for new tires AND an alignment and already left. I see my car still outside untouched. About to go get my keys and a refund and leave. I will certainly not be back here. I took a day off from work to get this done not expecting my whole day would be wasted. I'd rather spend more money and be treated with better customer service!
C. Byer
I first came to Town Fair Tire in December when I hit a pothole on 391 and the AAA driver recommended them. I rolled my tire into the building and I was greeted by Jeff. He looked at my bad tire and showed me where it was damaged and how the pothole had blown it out. and he came and looked at the other tires on my car. He gave me good information, such that my tires were 5+ years old and that most tires have a life around that long. They were the original tires from when I got the car at the dealership and they had more than 45k miles on them. He checked the others and said I needed to replace them very soon since I couldn't do it that day. I came back today (April 23) and replaced the other ones. Jeff was there again and he had my tired in stock and I was in and out in under an hour-- shocking for a Saturday morning! Jeff was really helpful and respectful. Sometimes vehicle professionals can be intimidating or talk down to car owners like we're stupid. Jeff didn't do that. He explained what I needed and why and gave me workable options and information for the future. I highly recommend this location.
Edward Robichaud
Few weeks back my ex put nails under all my tires. My rear driver side had a knife sticking out of it. I was in such a mess emotionally needing to get to a business meeting the following day. Although it was very busy and closing time was coming fast Steve spent extra time with me to not only handle my needs but help me feel better about the situation. I entered frustrated and emotional to laughing and looking forward to my meeting the following day. Great customer service, great prices & the wait wasn’t to bad. My experience was more than a purchase it was a stranger looking out for another stranger and showing honest compassion. I use to have a family member handle my tire needs but due to Steve’s service I now have a new location to handle my tire needs. I wish I could give 7 stars instead of 5. Steve also didn’t pressure me into the most expensive tires, he explained the difference in thread & tire life as well as different price points. Great Job Guys!
Thanks! Your review is awaiting moderation.
Yes there is a waiting area
I think you have to go there I am a client
No
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.