Petco

Linwood Galeucia

July 6th went to store to buy 1 gold fish and a 1gallon tank, food, etc. Went to pay and the acting manager I think named adrien said you canot put that gold fish in that tank you need to buy a 30 gallon aerated tank for that fish to properly care for it. I said this is 1 2 inch simple gold fish, not a fancy gold fish and that I take this tank and fish to a persons home for respite care for a day and back to my home where I aerate the tank and change the water every 5 days which I have been doing for years. She said I do not care You can not buy this fish and abuse it that way, I told her the person I am caring for is in home hospice care, is expected to live only a few days and this is one of the few things that will bring her joy. The acting manager said I do not care, you are not going to buy and abuse this fish. I then got a book out of my car title” A caregivers guide for Alzheimers, 200 activities” and showed her how the fish helps the loved one and how to care for the fish and I could not transport a 30 gallon tank daily to a patients home. I have done this activity for patients for 10 years and my fish live a long time. She said I could not buy a 69 cent gold fish unless I could prove to her I had a 30 gallon tank or at least a 20 gallon tank to keep it in after transporting it to care for a patient. So no gold fish

Sara Ouellette

I spend enormously amount of 💰 and a lot of time going in this store in Gilford. Every time I am in there I get great customer service. Lisa the assistant manager or manager always takes her busy time to help me find what I am looking for. She also saves me a lot of 💰 by telling me to get the app on my phone. She is always a help and recommends something else if they don't have it. Lisa really knows her stuff and I would like to say thank you so much for having a great personality and always willing to help a customer. The store is very clean and doesn't smell or have a odor. This is what this store needed all along. I'm glad she is at this store location. I've been coming here for years and now that Lisa is in the store I will keep coming back and tell my friends what a great store this is. Thank you Sara L.

Aisha Oliver

Came in for my dog yet ended up over looking at the other little critters! Makes me miss all the one's I've owned! Had to get some pics,they all looked just so happy!

Kaitlyn Abele

Great place for most pet needs, even some things for exotic animals. Store is clean and all of the enclosures look well maintained and stocked with healthy animals. With Covid however, they do have limited stock for adoptable pets and would advise calling ahead if you are looking for something specific. They also have exotic pets that aren't always advertised online sometimes. They offer many "cookie treats" that you can buy from a salad-bar styled counter as well. Petco has always been the "small zoo" that is fun to walk through and see the animals while buying pet supplies. One major complaint is their Betta fish. They have what looks like 50+ small cups with them in there and tons that are near death. They need 5gal tanks and cannot thrive in these "efficient" cups. The "2$ adopt" baby Betta fish were also way in the back on an empty tank that I saw by accident! Employees try their best to take care of them and have even told me that they have Betta fish that weren't adopted because they were "sick looking" due to being unable to thrive, and soon after died even though they can live for 3 to 5 years! Betta fish are unfortunately overlooked in terms of animal cruelty and are treated as a " temporary throwaway pet". Imagine if they sold hamsters in tiny cups and every few cups there was a dead one and many of the other ones are lethargic and "sick".