River Street Auto Services

Category: Auto repair shop in Fitchburg, Massachusetts

Address: 356 River St, Fitchburg, MA 01420, USA

Phone: +19783454101

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–3PM

Reviews

Junie Jones

May 13, 2022

LOOKS CAN BE DECEIVING DO NOT SHOP WITH THEM THEY DONT LOOK OVER THE CARS THEY DONT DO PROPER OIL CHANGES I TRADED MY CAR IN WITH THEM AND THEY SOLD ME A LEMON THEY ARE BAD BUSINESS THIS CAR HAS A BAD TRANSMISSION BAD GAS MILEAGE AND BARELY ANYTHING INSIDE THE CAR WORKS, THEY DIDNT OFFER ANY WARRANTYS AND REFUSE TO FIX THE VEHICLE

Amber Menard

Mar 20, 2022

Very unprofessional and unorganized. Do not take responsibilty for the vehicles they sell and take their sweet time to get the BARE MINIMUM done. Bought a car recently from the dealership across the street. The dealership and auto service work as one. Either way I was told that cars they sell are not fixed until they are bought, understandable. After purchasing the vehicle, I had to bring it back multiple times and the issues were never resolved. While my car waiting to be fixed for 5 days at a time, everytime I got it back another dash board light came on. The staff informed me that they use resold parts from junk yards. I went in because my AWD light was on as well as an ABS light and other things that needed to be fixed at the time of purchase. About 50% was fixed and the rest ignored. After I received an inspection, the check engine light came on as well as the airbag light. Instead of giving me daily updates, I had to constantly ask the status in which I was sent from person to person because noone knew the status of the vehicle when it was in their shop. Instead of a friendly envirnment and being updated, I received threats and hostility. I would never recommend this business or their services to anyone.

Catastrophic Koi

Feb 19, 2022

River Street Auto Sales: Amazing experience! Amanda was so personable and really helped us with all of our questions! Their prices are cheaper than most places and the cars are super clean! They even brought the car to their auto shop across the street one last time to check it out before I took the car home. They were timely, thorough and extremely transparent throughout the whole process. My favorite thing about this place is they didn’t follow us around trying to sell us cars or raise the price on us, they let us decide what car we wanted. As opposed to other auto sales places that have a salesperson breathing down your neck at every step. All in all as a first time buyer, I will be buying my next car from this place :) -Shannon Brown

Tony Rosetti

Feb 5, 2022

BEST CUSTOMER SERVICE! They made the car buying experience seamless and exciting! Staff is straight forward and I never once felt pressured or rushed. Very helpful and accommodating!! Will be coming back for my sons car.

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Questions & Answers

I have this key and it’s really old and it says Fitchburg mass .u.s.a independent lock co Motors cars for general??? Wondering if any of u guys would know what car this key is for or if it is for a car it’s really old

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The Atvboyz 13 | Aug 27, 2020

Show a picture of the key and mabey we can help u

Y does ur post say Worcester make sure u fix they add location

YUKKON LA MUZIKARIA Yukkon 69 | Aug 28, 2018
Alexander Cameron | Aug 28, 2018

Because thats where I was when I wrote the review?

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