Culver's

Tiffany Blake

Let me start by saying, I actually love Culver's food especially the custard. I think their kids meal is a great value for the price. However this location needs severe help!! We came for dinner on a Monday night. We went inside and there were only about 4 other parties. Our food (a kids meal and 1 adult bacon burger meal) took 20 + minutes to get out to us. Our custard came out 10 minutes before our food and was already melting. Our burgers were made wrong; the bacon burger had no bacon and the other burger was just cheese and patty.. no toppings or sauces. We took them to the front counter and were assured they would be remade. After finishing our fries and waiting an additional 15 minutes, we went back to the counter to see how close they were. The workers argued about who was supposed to make them. Turns out they lost our ticket and hadn't even started remaking them. They also just pointed fingers at who was supposed to be making them. At this point we'd been waiting a total of 40 minutes for burgers. We asked for a refund which they willingly provided. They never asked if there was anything they could do or what they could do better. The "manager" who helped with the refund couldn't have been older than 18 and wasn't directing anyone to manage the issue. On top of that, you could hear the employees in the kitchen loudly laughing and horsing around. The couple in line behind us asked for a refund as well after waiting over 30 minutes for 2 root beer floats. The dining room was also dirty. There were 3+ sodas that were gone or out of order. The fry sauce dispenser was taken apart and empty. The counters were dirty. We have given this location a few tries but every experience has been terrible. We won't be coming back. We'll drive the extra 15 minutes to go to a location with decent service!!

Leslie Smith

Waited in the drive thru for 40 minutes as the lobby was closed and there was a line already but we love the food so we waited assuming that you where short staffed as everyone seems to be. Got our order, my salted caramel cashew mixer was a Carmel sundae, and with cherries?, so disappointed. Then they forgot our onion rings so we had to pound on the door to get their attention. The wonderful drive thru chick brought them out and was then locked out of the store by 2 male employees. Very unprofessional and she was upset. It took us an hour to get food and then to see your employees horsing around. It's no wonder my order was messed. I asked for her to repeat it and she got it right but yet the food was wrong. I order garden salads with ranch and I got chicken cashew salads without dressing. The only one that seemed to be doing there job was the drive thru girl.wish I would have gotten her name.

Bryan A

Bought 10 shrimp but they only gave me 9... make sure you count your food before driving away as it seems they're not careful at this location. In addition to missing a shrimp some of the "jumbo" shrimp are actually quite small.

Carolyn Maldonado

Last time that I’ll come here. I ordered a salad with chicken. My lettuce is frozen underneath, my cucumbers look like they’ve been heated up. My chicken is hot on the outside and frozen on the inside. I went through drive through and got back to work before I opened the container, and now there is no time to go back. They say they don’t compromise on quality, but obviously they do. There is not a single part of this salad that I can eat, and that is truly disappointing.