Jimmy John's

Dave Quinney

The customer service here is non-existent. Last month I sent feedback for one particularly terrible visit and the manager reached out to me and offered a gift card. It was nice to see that they want to make it up to me, until the gift card never shows up and I never hear from them again. The overall experience would have been better had they not even pretended to try. Now tonight, it was 39 minutes from the time the app said it was out for delivery and when it arrived. I'm a 3 minute drive. I could have walked there and back faster. Twice. I'm not likely to ever order from here again.

Tara Scott

Last week I ordered delivery from this location and to be honest, wasn’t very pleased. That being said, I left them feedback on the website and was pleasantly surprised that I actually got a response. They reached out and very apologetic and offered to make it right. I was still not really expecting anything more to come if it, but last night I came home and had a gift card from them at my door! Very happily surprised at the follow thru and impressed that they brought it right to my door (I don’t live in Sandy)! I will certainly be back for more lunch at this location.

Liv Harris

Customer service was terrific. Came here an hour before they closed. Prepared the food in less than 5 minutes. The older gentleman that was working here was very kind.

Scott Park

More like freaky fun for the staff who are just goofing off. Why have a pick up station for online orders when you just leave the food on the other side of the store? I left this store furious over how bad it was run, staff just yelling at each other, forgetting to do parts of the job, and just wasting my time. Never going back to this location.