Xfinity Store by Comcast

Category: Internet service provider in Manchester, New Hampshire

Address: 1500 S Willow St #104, Manchester, NH 03103, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–6PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Gerard Thomas

Jul 9, 2022

After two weeks of calls and visits I still have not been able to transfer an ATT line to Comcast. Staff do not return calls and messages. I hope the cell service is better than the customer service.

Steven Heffelfinger

May 23, 2022

Spoke with customer service (good experience) and told to swap out equipment at the store and that they had “at least 5 modems available,”. Get to the store to be told “nah, they can’t even check our inventory from their location,”. Call service back and had them on speakerphone (in the store) calling the sales people liars. Customer service then understood that the store wasn’t going to fix the problem and offered to mail me new equipment. Screw that store…they never offered help or a solution but rather kept finding ways to make this “not our problem.”

Annette Zandieh

May 9, 2022

This is to the toll free NON Support they have you call. Our internet is down and call the toll free number. It connects you to INDIA! These people messed up our account bad and tried to put in a house phone line that we don’t need.

J B

Mar 11, 2022

Management needs to retrain their staff. Quality customer service does not exist here. You sell a 70-ish year old man, who barely understands computers a phone, don't train him, don't transfer all of is data, and refuse to put a screen protector on? I guess it isn't your problem when he has a meltdown, huh? And let's be clear. Telling him you can't put the screen protector you sold him on b/c of covid is horsehocky. You are already handling the phone, passing it back and forth, setting it up, taking it out back. You already did the max damage you are going to do in that regard. Not putting it on for him at that point is just lazy. No excuse.

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Questions & Answers

Is there a new remote available to replace the last new remotes that are not uses friendly? Would like to call our local Comcast store, but it is literally impossible to get a phone number!

Sandra Gilbert | Aug 27, 2019
Priscilla Jacobson | Aug 26, 2021

want topay my bill over the pone. How. I am 88. do not have a smart phone.........home phone only.......please help

Can I get a replacement remote control here?

Kate Linnett | Aug 27, 2019
Patrick Baker | Aug 27, 2019

Do you have the damaged remote? Either way they will swap it out or give a replacement however if you don't return the damaged one they might charge an equipment fee to your bill

Can i pay my bill at the store ?

Marvin Trejo | Jun 27, 2022
shinta031889 | Jun 27, 2022

Yes. They have express pay machine

I need to update my cable box and remote. Do I need to bring all the wires that attach to the box and the TV to the xfinity store when I bring the cable box and remote?

Betty Lou | Jan 28, 2022
Michael Langevin | Jan 28, 2022

If you're replacing the old box that they're switching to the new white box if you haven't done it yet also is your Xfinity box the last model old black one or is it the white new box that you have

Does xfinity store sell cell phones

Kelly Vinciguerra | Aug 26, 2021
Denise Rusinski | Aug 19, 2022

I was just there and saw cell phone display.

do I need an appointment to go into the store

Beverly Green | Aug 26, 2021
Donna Daley | Aug 26, 2021

No

Hi, are there internet only deals for Manchester area this time?

tan nguyen | Aug 26, 2020
k Sky | Aug 26, 2020

HAHAHA unless you are a new customer good luck the longer you are a customer you get no deals and you get more fees , but not like they are a monopoly in manchester lol....

If I pay my.bill tonight but they are closed can I still.get my cable back on tonight

Dora Quinn | Aug 26, 2020
Jim Lamothe | Aug 26, 2020

I would think so, since it's all done by computer

We are building a new house in Hampstead NH. We need to have the telephone and cable wired from the street to the house. who do I call?

Allison Paull | Aug 27, 2019
PJ Simmons | Aug 26, 2021

Ghostbusters

where can i get extra cable wire from

Elaine Steinmetz | Aug 27, 2019
Rick Gens | Aug 27, 2019

The cheapest is probably home depot...they have spools of it and will cut to size

Can I return a box and router to this location

ShroudedLuminosityrob rob | Aug 27, 2019
Rick Gens | Aug 27, 2019

Yes you can..but prepare for the possibility of a long wait. I've heard some had to wait 45 minutes for a return.

Can I drop off my equipment here

Nicole Clegg | Aug 27, 2019
Rick Gens | Aug 27, 2019

Yes you can...but you will probably be made to wait in line even just to drop off equipment...they make everyone wait.

are new modems available

don boucher | Aug 27, 2019
Michael Vincent | Aug 27, 2019

I believe if you call ahead, they can already have it waiting for you. Or you can have a tech come out for a service call for a fee.

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Do you need to make an appointment to just pick up a remote

Irene Scanlon | Aug 27, 2019
Ronald Dow | Aug 27, 2019

What ever dude just go there

How much for limited basic for 1 TV?

Dolly Bemis | Aug 27, 2019
Patrick Baker | Aug 27, 2019

I know it might not help a whole lot but I would look for an independent contractor from Comcast, they get you the best deals usually and they make commission for getting you hooked up, definitely the best route if you're trying to save some bucks.

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