Address: 22 Perkins Rd, Belfast, ME 04915, USA
Phone: +18006152004
Sunday: Closed
Monday: 7AM–4:30PM
Tuesday: 7AM–4:30PM
Wednesday: 7AM–4:30PM
Thursday: 7AM–4:30PM
Friday: 7AM–4:30PM
Saturday: Closed
Tony
I want to give a huge shout out to Eric, at Crescent Lumber Company, for managing my million questions. The customer service from Crescent to Mathews Brothers Company is by far the best I've ever seen. Today our windows were delivered with care. Upon arrival, I observed that 3 windows for the sun room had been sent with nail flanges. A quick call to Eric and he said “I'm on it.” Within minutes I received a call from Jordan, at Mathew Brothers, and then another call shortly after from another representative asking me if their tech could come make the necessary changes today. At this point I hadn't even made it to work and the issue was resolved. Mind blowing customer service. I strongly recommend buying your products locally.
Larry gordon
Over the years we have installed various brands of new construction and replacement windows. A few are good quality and trouble free. However, sense discovering Mathews we strongly feel there is not a better quality window with the best energy ratings plus offered at a great value.
Michael Ricci
Just installed 10 Mathews windows to replace some original wood windows in my home. Could not be happier, when I was looking at different windows I could not find a lot of reviews on Mathews Brothers, but talked to supplier who told me they had been getting lots of positive feed back from installers who had been buying them. The corners are really nicely finished the frames are sturdy. Some windows I looked at had oversized frames reducing glass, these are close to same glass size as original 1965 windows we replaced. Highly recommend!
J Green
We bought 7 windows and had them installed in our home by a contractor. The windows are fine. However, the screens are the flimsiest, cheapest screens I've ever seen. We have cats who sun themselves on the window sills, and we can't let them with these cheap screens. The first day we had them, one of the screens ripped out in the bottom. We had it repaired, and it happened again....same thing with another screen. I contacted Mathews Brothers to see if they make a better screen. Someone named Karen, who didn't apologize or offer any sort of solution, said that's the only screen they make. From now on, we'll stick to Andersen or Paradigm windows.
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Should not need any lubrication. If the jamb track is clean, the balance carrier should slide easily. Not recommended, as the residue can attract and hold dirt particles
On our website, both Walcott and Hills tabs have links to instructional videos
Thanks for considering us, but no, we don't.
Please refer to this video from our website (Videos>Technical): https://vimeo.com/436455446
Yes, provided the wall thickness is sufficient. Minimum frame thickness is 3.24”.
Hi Betty, no we are strictly a manufacturer, so you would need to contact one of our dealers, who can refer you to a local, trusted installer. They are in touch with local contractors on a daily basis. Thanks!
Hi Dorothy, No, we don't make any entry doors, just sliding patio doors. Thanks for thinking of us!
There is a slot on the bottom of the sill that receives the sill angle. If you refer to this page from our website, and scroll down to the second page, you'll see how they connect. https://mathewsbrothers.com/Portals/0/MathewsPDFs/WalcottPDFs/Walcott_CAD-Replc_Double-Hung.pdf
I don't think we ask for any information from you...
Triple pane, yes, however, we won't touch fiberglass.
Send us your address, and I'll see what we can get out for you. The ones we made for Howie were made specifically for his helmet. Thanks!
HI Jane, not sure we understand the question. What was installed on your windows? If you wish to clean the outside of our windows, simply raise the bottom sash a couple inches, and retract the two tilt latches that are on either side of the lock rail. The window then tilts in for cleaning. While that one is tilted in, you can lower the top sash and tilt that in the same way. Hope that helps.
Yes, we do. We manufacture windows every quarter-inch, width and height, within our minimum and maximum sizes. There is no upcharge for custom sizes. Thanks!
Hi Alan ! Do you live in this area ? If so, you can go to one of our dealers ( Viking Lumber or EBS ) . They shoul be able to help you .
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