Wyman's Garden Center

Amanda Landry

Never again will my family shop here. Spent over $400 to be reprimanded by the owner for using Valpak coupons...This was all during a return process-(returning 3 plants a week after purchase within return window-during this past summer-that I ultimately didn’t have space for) I also told him I was fine with an exchange...since he stated that’s all he would offer me-after slamming my receipt down on the counter..(Not to mention I had specifically asked about return policy at time of purchase & was told anytime with receipt-This was a week later) Then proceeded to blame me for a minor mistake his employee had previously made-allowing me to use two coupons rather than one-(nothing about a limit was stated on them) he wanted to refund even less than the value of what I had originally paid AFTER subtracting the coupon values) so basically he was trying to rip me off-the whole thing was a mess..him being the owner & his attitude & tone towards me is what made it that much worse-deliberately making me feel guilty for bringing the plants back. He tried to tell me they were dried out-they were fine, I hadn’t watered them since the day prior as I wasn’t going to place them in my new truck all wet. After all the BS I told him I wanted the full refund and not an exchange as I didn’t want to purchase anything else from him. The staff were great & more than helpful whenever we shopped but the owner isn’t a very nice guy. Very poor customer service skills..the reason I’m giving 2 stars rather than one is because I understand people have bad days & how hard it is being a small biz owner during covid but as the owner, you are representing the company, the face of the company & he should know better! The customer is always right in my eyes-No excuse being a jerk to paying customers treating me in such a horrible manner...afterwards his employee made it right after he stomped off and refunded me the correct amount owed to me-which was about $100 compared to the $70 he was trying to give me. Informed my father who has shopped there before as we have a local contracting business, said he bought an entire truck full of loam & sadly had a similar experience with owners attitude problem.

Peter Johnson

Today I went to Wyman’s with a question about my lawn. 2 weeks ago I applied Scott’s step 1 with a Scott’s “Edgeguard” rotary spreader. Long story short I got the dreaded zebra stripes. At Wyman’s I spoke to a guy whom I think was Bill. I may Have his name wrong. The guy gave me some great advice. I can tell a genuine person when I talk to one. He was. Full of of great advice. This experience will make me a loyal customer to Wyman’s from now on. No more Lowe’s. I would recomend Wyman’s to anyone. They take the time to listen to you and they take the time to explain the remedy. I feel confident in my lawn with Wyman’s.

Jkeldoc

We went there to get a tree today after a few other places . Honestly in years gone past we always considered them too expensive, but check in anyway. This year they were not only reasonable to the point of we bought two trees, but we are very happy with the trees. If that were not enough it was a very merry atmosphere with rides for the kids, Santa , beverages, snacks, etc,...,.. free. Last but not least I the staff were helpful and friendly , which for me at least is worth the price of admission, so to speak!

Jon Snow

I stopped in for some simple gifts and received EXCELLENT customer service. It was relatively busy when I dropped in, but the service was exceptional. I'll be sure to visit again in the future, as they appear to have a wide variety of lawn and garden items. A+ for my first experience there.