Roberts Jewelers

Manuel Rosario

I have been trying to pick up 2 of my daughters chains for over a month now. Robert repeatedly says comeback on such and such day I will be open and every time I go he is never there. There is never any signage posted saying he’s closed. You can never leave a message on his answering machine because he said he can’t return your call (like a normal business owner would) states it may take 1-3 business days. I don’t understand how someone can run a business so poorly. Highly advise do not ever come here, looking at prior reviews it seems to be a common occurrence for him. A report will be filed.

briana donnelly

My daughters name plate chain was dropped off to be repaired over a week ago and you have not returned my calls, emails, and have not been open at the shop. My boyfriend has gone by several times and no signage has been posted about closing. We need her chain back immediately to take elsewhere to be fixed. Lack of communication is very upsetting. Update: 2 weeks later and still no necklace, has stated necklace was ready after multiple calls and emails and said he was open 2 times now and have stopped by the shop and he was closed. DO NOT GO HERE! Will be filing a report.

tina wing

You have my jewelry! I have been calling and going to the shop and nothing! People on facebook are concerned and I am going to the police to put in a report. It would be nice if you called your customers or returned messages.

uknsue4

I have gone to Robert's Jewelers in Dracut,MA. several times over the past years for appraisals and repairs. I have Always found (especially the owner) to be fair and very helpful. Their workmanship and prices to be reasonable.