ATM (Wells Fargo Bank)

amilliana escargo

A bank teller in the drive thru named Sequoia said I was "disrespectful" simply for asking "why I needed to forms of identification?" So then another bank teller named Blanca got on the intercom and said "even thou I sent the 2 forms of identification through that they would not service me because I was being disrespectful and you need to leave the drive through area or we will call the police on you." I was mortified I had my handicapped daughter with me, I was not yelling or using vulgar language. I cannot believe they are allowed to just dismiss people like that. I have banked their for years and cannot believe they treated me that way. This is the location in west allis on national kiddy corner to Taco Bell

Melissa Bertrand

There is no banker available witout an appointment and their parking was terrible. They barely havee any locations left. No atms or even drive- thru service. They need to just give it up. The worst bank ever!

Natasha Hermosillo

I have been banking with Wells for a few years now. Their customer service has severely decreased since then. I have been thinking about changing banks a few times now but today it’s official. I brought my change in to be told they don’t accept it because they don’t have a counter. They handed me rolls to roll my own. So I took over an hour of my time to roll the change. Now of course not every coin came to a full roll. I counted what didn’t put them in a sleeve and wrote what was on it. Now their accepting rolls ASSUMING I counted properly but REFUSED the extra coins because it’s not a full roll. So I asked if I were to deposit 1.75 would you not accept the change she said yes, I said SAME THING because it is it’s counted change. They weren’t counting the rolls to ensure they were correct. What bank doesn’t take CURRENCY?!?! Lazy employees? Cheap bank? It’s sad that Educators Credit Union can afford to get a counter for their customers but a huge corporate bank has their consumers roll their own and be told they don’t accept the other currency. What’s the point of a bank?!

Ethril Palpatine

My family has banked at this location since 1958. Since the Well Fargo group took over, the service has never been worse. From all indications, there isn't even a real phone number connected. I've been trying to contact the bank to gain access to my family safe deposit box for a week now without any success. My advice to anyone looking for a bank is to avoid this criminal organization.