A New Look

Theresa R.

We have purchased numerous pieces from this 2nd hand furniture shop. The owner is very helpful and easy to work with. Her merchandise is very clean and in good working order at very reasonable prices.I have left my name describing my needed item and got a call with the exact piece. I highly recommend this business for quality well made furniture.

Doug Frailey

Consigned two pieces...we were moving and stopped by and our two pieces were gone. Inquired and was told they would have to check with the ‘bookkeeper’ . Was told later the items had sold (didn’t say how long ago) and a check for $50.00 would be mailed. Waited-no check. Was then told it was mailed (Sunday), waited-no check, then told it was mailed Monday-(no check). Called again and the husband was there-told by him the ‘bookkeeper’ was the owner lady my husband had been talking to. We’ve been waiting a week-no check. My husband will go to the shop to pick up a check-he finally was able to collect at that time. No check ever came.

Phil DiBlasi

Beware!! If you have furnishing on consignment at this establishment beware! I have just recently ended my relationship with A New Look, and not without many concerns. They readily accepted several pieces of my parents furnishings almost two years ago and I agreed to the arrangement of 50-50. Over the two years I received maybe 4 payments of around $100 each for a pristine mahogany bedroom set, 3 recliners (2 of them leather La-Z-Boys), some ornate lamps and other misc items all in excellent condition. I never knew what an item sold for but each check was for exactly $100. I should have asked to see their bill of sale for my items sold. I did not because I believed them to be an honest outfit. After 3 or 4 months of not hearing anything I would check with the owners by phone or personally visit the store to check on the status of my consignment items. Never once did they have complete answer for me and always promised to get back to me, which to their credit they always did. And only then would I know if something was sold. Never did I ever receive a payment without first making an inquiry. Giving them the benefit of the doubt about their honesty: their recording keeping, accounting and payment systems are poor, at best. Because of this I don’t believe I was payed for all items that were sold. I would never again put any items on consignment with this business. But If you do, keep good records, ask to see their bill of sale for your items sold and keep in close communication with the owners.

Patricia Keefe

I am extremely happy with my purchase of a recliner at A New Look. It is exactly what I was looking for and I looked for weeks at various consignment stores, retail stores, and estate sales. I live on the 5th floor of a condo and have had "delivery hell" from reputable retail furniture stores in the area who after purchase do not deliver above the 3rd floor. I have cancelled purchases from stores because I could not get the couch to my condo. A New Look has a wonderful delivery person who had no problem moving the recliner to the 5th floor. Highly recommend. I will go back here the next time I am looking for furniture. They also have delightful items for decoration if you are a cat lover and beautiful pictures at reasonable prices. Don't miss this store.