Potbelly Sandwich Shop

Mabel

Don't advertise promotions on social media and via email like today's BOGO promo if you can't handle the business. I ordered through the app 2+ hours ahead of my pickup time, figuring that would give them enough time to work on it. When I arrived AFTER my pickup time, my order hadn't even been started yet. The pickup shelf was completely empty. After waiting 15 minutes along with dozens of other customers, I gave up, canceled and left. We used to go to Potbelly every single weekend. Will take our business to a competing sandwich shop from now on that can competently handle orders.

Aleasha Lynn

Won't be back to this location. For 1, this is the only Potbelly that I've been to that does not serve the salads with the meat warmed up. Today, I ordered a chicken club and it tasted like old leftover chicken that's been sitting out. "loaded potato" soup was very bland.

Michael Cornish

We come here to eat often and they used to close at 5 PM now they close at 4 PM. I got there right at 3:59 and as I’m walking up to the door instead of allowing me in and serving one more sandwich they opted to lock the door turn their back and walk away. I’ve been a business owner for 22 years I’m pretty sure they could meet us one more sandwich. I wish I didn’t love their food so much but now we have to drive to the other side of Brookfield to get what we want because they can’t stay open for one more minute. He watched me walk up to the door that’s the funny part

Michael Koszuta

Food was perfect. Customer experience was the same. We love Potbelly's for their consistency and quality. Sandwiches, soups, salads, cookies, all good in their hood. Yummo!