Habitat Housewares

Lady Snow

The employee was extremely nice and helpful helping me find things, but at the same time was treating me like I couldn’t afford to spend a lot of money. When she knew nothing about me or my friend. For one she started ringing up my stuff before I was done shopping and reminding me on how much I was already up to. Like your up to $200. I told her repeatedly that I have money. The thing is I shouldn’t have to tell someone I have money. I was leaning on getting the more expensive pot, but it seemed like she didn’t want me to buy it. When it came to checking out. She assumed I was using credit which I found just as disrespectful. I spent $399.34 there so I think I deserved respect. I don’t know if this played a part in it, but I have a obvious disability and my friend is black. I have to say I have never been treated like that in any store before and I probably won’t return to be quite honest..<3~A

Mollie Crittenden

My daughter was treated rudely today when she asked the clerk to wear her mask dangling from her face. According to her that’s her idea of complying w the mask mandate. Hardly. She also confronted my daughter w a smart aleck ‘what are you, a cop?’ Really? I have supported this store for years but not anymore. And judging by how it’s more of an outpost anymore I wouldn’t think deliberately turning away business would be anyone’s idea of a successful business model. Have you made that much money throughout the pandemic you can afford to scoff at this crisis?

Aurora A

Staff was completely unattentive and did not care. When I finally asked for help the lady refused to pull her mask up despite the mandate. She literally said "what are you, a cop?" When I said I would feel more comfortable if she were wearing her mask properly. The last time I was in this store the gentleman at the counter went into some long anti-vax saying about how it was a hoax and how it's just the flu. I've been coming to Habitat housewares as one of my first stops when I need cooking gear they were over in the University Center Mall but honestly the place is dead to me now. It's become clear that with the move they no longer care about customer satisfaction or customer health and safety and that's a real disappointment.

Terter

I was told to leave the store. I asked why and I was told it was because I had surgical gloves on. She said I could be speading stuff from all over town on their items, (as if bare hands won't). I explained that I put on a new pair every time I go into a new store. She said it didn't matter. I feel that asking me to remove the gloves would have been more appropriate. I was going to spend a bit of money too... I needed some cookware.