UPS Customer Center

Category: Shipping and mailing service

Address: 800 TRUMBULL RD, Girard, OH 44420, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8AM–1PM

Tuesday: 8AM–1PM

Wednesday: 8AM–1PM

Thursday: 8AM–1PM

Friday: 8AM–1PM

Saturday: Closed

Reviews

Edie Curtis-Haralambis

Jul 1, 2022

Excellent service. I think Josh was at front desk...excellence service n knew what he was doing. Give that guy a raise!!!

Cheryl Gallagher

Jun 17, 2022

I was able to ship my package without having to pay anything. I do believe my postage was paid for by the company I was sending it to. Good experience. Will definitely be back.

Valerie Mauzy

Feb 1, 2022

Excellent service, convenient location, great experience getting my package to where it needed to go.

Mikey Hodil

Jan 31, 2020

I had four tires delivered. $1000.00 worth of rubber. I get a text that said they were delivered and left at garage 09:21. I call my dad and he said no tires he was waiting for them. Try talking to customer service about where are my tires? They were very rude. Wouldn't give me any kind of answers. While I'm on the phone a UPS truck showed up with them at 11:32. They were the only thing on the truck. So somebody dropped the ball. Just checked tracking number again at 15:00 still says left at garage 09:21. What a joke! EditDelete Share

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Questions & Answers

Why dont you guys knock on security doors for places that dont have buzzers. It is very inconvenient for customers who call off and wait for packages that never show up.

Keyonna Church | Jul 27, 2019
john Canty jr | Jul 28, 2019

I don't think that the carrier really wants to deliver to apartment buildings because of the extra work. The delivery person should call a contact number for Access

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Hi. I missed my package Friday when will they redeliver ?

Theresa Herrick | Jul 27, 2019
Sarah Twyford | Jul 28, 2019

Usually they'll leave a little notice on your door saying they'll be back. You can always call the 1-800 number and make arrangements to pick it up at the Trumbull Avenue address. They will deliver on Saturdays till about noon and nothing moves slash delivers on Sunday. They'll usually try to make a delivery on the next business day so if they don't deliver today Saturday then they'll probably try to redo it on Monday. You can go to ups.com if you have the tracking number and track your package to see and also updated online with your email

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How do you get to customer service? Where's the human side of UPS? Why can't i just talk to a human. No wonder this world is going goofy!!!!

Gayle Wanamaker | Jul 27, 2019
Kira Bowman | Jul 28, 2019

On the right side of the building there is a door closest to the road where during their open hours you can talk to someone

I have return labels on packages. How do I schedule a pickup?

Terry Woodyard | Jul 26, 2020
Pat Duffy | Jul 27, 2020

If you download the UPS app it's easy to schedule a pickup.

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Do y’all deliver on Saturday ?

TSG Motors | Jul 26, 2020
Taqwa Vanzant | Jul 27, 2020

No they don't

Can I pick up a package there?

Ed Basinger | Jul 27, 2019
john Canty jr | Jul 28, 2019

Yes indeed

I was supposed to get something yesterday Friday the 16th but it said that there was an emergency situation or severe weather so it has been delayed. There isn’t any severe weather.

Anthony Mesaros | Jul 27, 2019
Anthony Mesaros | Jul 28, 2019

So if I didn’t get it today I will most likely get it Monday. Because power is going to be restored Sunday at 11:30.

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Is there a drop box

melissa ifft | Jul 27, 2019
Sarah Twyford | Jul 28, 2019

Yes there is a drop off in front by door

Can I pick up package on Saturday's

Shay Hill | Jul 27, 2018
Terri McCoy | Jul 28, 2018

No they're closed on Saturday.

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