CarMax

Category: Used car dealer in Tampa, Florida

Address: 14920 N Nebraska Ave, Tampa, FL 33613, USA

Phone: +18139794400

Opening hours

Sunday: 12–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 9AM–9PM

Reviews

Lison I.

Apr 24, 2022

I have bought previously from CarMax many years ago & again, now. I can honestly say that even after all these years later, CarMax has managed to maintain the same great purchase experience they provided on my first time there. My sales person Greg J. was great in facilitating a smooth & easy buying process. Chris & Brenden in their service dept was also very helpful & offered great customer service. Overall I've had another pleasant experience doing business with Car Max & I would definitely refer/ recommend them to anyone who's looking to buy a car! Thanks again CarMax!

Juan Del valle

Mar 20, 2022

This is the best experience ever had with a dealership. The price that they told me online , was the price that I pay at the dealer, no hidden fees. Great job CarMax.

Miche Wallace

Feb 3, 2022

I’d recommend Carmax to anyone! This will be a long detailed review but I hope it helps someone. Credit: I have less than stellar credit (below 600) and I was approved. So if you plan to go to a buy here pay here lot please give this a shot. The big difference is I had a larger down payment (expect 10% I paid 2,000 on a 20k car). But my car has 36k miles and a newer model. Very clean compared to those dealers. And payments (monthly) are identical to those I paid at byrider for a 2011 (biweekly). Process: I live in New Port Richey so traveling to Tampa for nothing is not really what I want to do. I also work Monday to Friday and finding an Uber over here on the weekends is a task itself let alone who doesn’t mind traveling to Tampa. So I was searching for a place I could do everything virtually and Carmax provided that. I was preapproved, they showed me cars and payments, picked one out, finalized app and approved immediately. Submitted documents like paystub, ID, insurance, called and did an overview with a sales manager (David Umatum recommended 10/10 great experience), and scheduled my delivery date next date. And that is correct they will deliver up to 60 miles. Delivery: They came before appointment, let me test drive, and then had me sign my docs 15 minutes tops. Went back inside the home and they called when my paperwork was scanned and ready. Literally took maybe 30-45 minutes and that was only because I had to sign everything in person. Most of the time they’ll have you esign. Omg for the life of me I can’t remember their names but again 10/10 give these people raises!!!! And that’s it! I have my car and I’m happy 😃

Elizabeth Rivera

Aug 24, 2021

We have been CarMax customers since 2005. I always purchase my cars from CarMax. The process to pick and purchase a car was easier. We really didn’t have to do to much just basically click and pick. My only pet peeve is the inside of the vehicle was not cleaned. Also, I was sold the car with one key fob. I’m guessing the rims were painted black in which is now peeling off after the wash this weekend. We should’ve been told about the painted rims. I hope I wasn’t charged extra for having custom rims.

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Questions & Answers

When will you reopen Tampa location?

janie king | Aug 27, 2018
Kym James | Aug 27, 2018

Friday 9/15

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What time car max service open ?

Angel Mittemiller | Aug 26, 2020
Matt Araujo | Aug 26, 2020

Service opens at 7 hundred am not 1 thousand am

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Do yall buy junk cars as well.

Cory Rugg | Aug 26, 2020
Tanya Phillips | Aug 26, 2020

If you are looking to scrape it, try looking for that. But it it runs, check it out. Also call first. Good luck!

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Hi, what do I need to get a car?

katerine naranjo | Aug 27, 2019
Michelle Newton | Aug 27, 2019

Katerine asks " what do I need to get a car?" Answer: financing or $, drivers license, insurance. That should cover it. 🙂

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Do you have any hatchbacks?

Joy Nev | Aug 27, 2019
lisa pavlescak | Aug 27, 2019

You can go online and see what is available

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Make apoimet for services

Marcos Ferrer | Aug 27, 2018
Ramona Martinez | Aug 27, 2018

Yes if it's for car service. But if it to go look for a car,no

What are your service hours please? Our air is not cooling and we are stuck making a 9 hour each way weekend drive today! Ugggh I didn’t know about this issue Bc my husbands’ car. I purchased in June 2016, bought maximum warranty and the mileage on car is

Lola Davis | Jul 27, 2022
Alain B | Jul 27, 2022

I believe it's 6pm on weekdays.

Value of chevy -s10 /2201??

Heidi Elsberry | Jul 27, 2022
abubakar siddik | Jul 27, 2022

Good customer service 🙂

Do you buy vehicle from the Canada?

nam kim | Jun 27, 2022
key W | Jun 27, 2022

I am not sure about Canada but i purchased a car at the Tampa Carmax. Great service!!! I was able to exchange the car at least once without hassle. Awesome awesome car buying experience.

If you buy my car do you give a ride back to our home?

Mary Ellen Ferguson | Oct 30, 2021
G C | Oct 30, 2021

They do not. I had to take an Uber.

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Do you buy car's even if I don't buy from you

Aaron Kno | Aug 26, 2021
Aaron Kno | Aug 26, 2021

I have a 2002 dodge ram 1500 4x4 4.7 engine

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Why is it impossible to reach anyone in service?? They sell me on this great insurance package and then I can't get any help. 1 out of 10

Justin LaMay | Aug 26, 2021
Rob McNair | Aug 26, 2021

Havent had any problems, yet. Could contact corp or write a review. Best to you.

Can you sell a car if you only owned it for two months

Susan Poulnot | Aug 26, 2021
Brenda Powell | Aug 26, 2021

Yes... They will appraise it then it's up to you if you want to sell it to them

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Is it a good idea to get your car detailed before going in to sell your car?

Peggy Prosser | Aug 26, 2021
Me-Anie Hope | Aug 26, 2021

It's always good to have your vehicle as clean as possible when selling.

Can I sell my car with a Florida electronic lease or do I have to get the paper title.

Peggy Prosser | Aug 26, 2021
K. Rogers | Aug 26, 2021

You can use both, but they prefer paper so they can scan and send to their business center for DMV purposes.

Do you have any vehicles around 3,000 price tag

John Sims | Aug 26, 2021
Theodore Robinson | Aug 26, 2021

No

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do you sell ins?

Patricia Rizzo | Aug 26, 2020
Vincent Thigpen | Aug 26, 2020

no, sorry

I lease a car and I’m Looking to turn my car in but I still have 1 yr left. Something came up and I don’t want to default on it. Does anyone have any solutions besides paying it off. I just want to turn it in

Mary Ann icart | Aug 26, 2020
Alex “molinaman” Molina | Aug 26, 2020

I believe Carmax will buy it.... But if your upside down on the appraisal you would have to pay the difference

Are they doing any black Friday deals?

Latrease Schilling | Aug 26, 2020
James Benitez | Aug 26, 2020

They are always doing deals.

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Do you have to give down peymen to have a car is mandatory?

Jose Merejo | Aug 26, 2020
Reyna Zepeda | Aug 26, 2020

If you have a vehicle that you no longer want, you can use it as a down payment.

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Do you have Hilux 2016 2.5?

Javier Irias | Aug 26, 2020
Reyna Zepeda | Aug 26, 2020

You can see all vehicle models on their website: carmax.com

do you have a 2012 Lexus X340 or close to that model

joe cevetello | Aug 27, 2019
Daniela Antoine | Aug 27, 2019

Call them.

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Can a friend of mine trade his 2003 Lincoln Avatar

Luis Rodriguez | Aug 27, 2019
Bert Carter | Aug 27, 2019

Their ad says they buy any car.

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Is this carmax a production store?

keiler cardoso | Aug 27, 2019
Tamika Woods | Aug 27, 2019

Great cars, great price, nice people and no hassle

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Is the price you see the final price or when you go to car lot the price goes up

Wilfred Valentin | Aug 27, 2019
Wilfred Valentin | Aug 27, 2019

Thank uuuuuuuuu

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how much you pay for nissan altima 2008 15600 miles

carlos d medina | Aug 27, 2019
Aaron Belbeck | Aug 27, 2019

Carmax needs you to bring the vehicle to the store to make an offer. It's not just age and miles. Consider if I asked you the same question, your likely response is that you would have to see it!

I have couple cars need to sell, no longer on insurance policies do you offer appraisal at costumers properties? thanks

SOUAD OHEARN | Aug 27, 2018
Mauricio Bermudez | Aug 27, 2018

No

Show Picture of 2015 Toyota Prius

Lynette Kovar | Aug 27, 2018
Everlidis Santiago | Aug 27, 2018

Call and ask for Royal on Bears and he will give you all the information you need.

can I get a price quote on my vehicle at carmax?

John Purvis | Aug 27, 2018
Everlidis Santiago | Aug 27, 2018

Absolutely, they are friendly and will do great! I always ask for Royal he goes out of his way to help you!!!

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Do you have any Cadillac for sale

Dominic Haygood | Aug 27, 2018
Angela Jenkins | Aug 27, 2018

Yes what year would you like

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I need someone that speak Spanish.

Rene Gonzalez Cebollero | Aug 27, 2018
William Kent | Aug 27, 2018

They have bilingual employees

Will you be able to help even with not the best credit ?

kj and akeem | Aug 27, 2018
sabrina | Aug 27, 2018

My credit was the worst ! And yes i left with a new car.

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Does CarMax do in house financing? Should people with bad credit try elsewhere?

Steffney DeVine | Aug 27, 2018
Thomas Birmingham | Aug 27, 2018

Yes they do. They have good financing programs and cars for all budgets. I just bought 2 cars from them and I'm completely satisfied. At the Tampa Carmax location ask for James Amendola, Sales Consultant.

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Not much personal space while completing personal information. However my sales consultant made me more comfortable. As a totally personal aside - thought the nationwide 'bingo-designed' sales was ridiculous and really "Who care"??

Kathleen Decker | Aug 27, 2018
Robert Miller | Aug 27, 2018

Wow, that personal space thing makes me nervous, car max or any employee better not use my info, also better to sell your own used car, I did and made thousands more, gfy car max.

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