Southern California Gas Co

Guy Dupre'

It's odd as to how the field workers rationalize any thoughts. I had scheduled to have the gas service turned on at our home and had to wait an entire week for it. Sadly, the worker came to the apartment complex, went to the rear of the apartment, and placed a notice on the BACK gate, rather than front gate. This notice was never seen until 4 hours later when the maintenance crew was working there. A) The gas valve is located in the rear of the apartment and entrance to the apartment was NOT necessary. B) If he/she needed to enter the apartment, there is someone living near the front entrance to allow them to enter. However for some unknown reason, they came to the rear entrance where NO ONE resides except rats, roaches, and trash dumpsters. So my question is, why was nothing done that day as schedules?

Eli Davidson

The WORST COMPANY EVER! They CHARGED $63 fixed the gas valve that had shut off..it should have been free. I am so excited that California energy is becoming deregulated. I am going to switch to AMBIT because this SUCKS!! PEDRO was the worst service professional ever. Wouldn't give his last name. Wouldn't provide a card. Says his supervisor is JAMES.

Naija Gal

They are the worst ever. they cut off my gas two weeks ago. I have a 6 year old child. I had been out of work for about 3 months and just recently just found work. I've always made my payments until recently that i've been out of work and i can understand if i had ran up my gas bill to about 6-700 dollars or even 200 dollars at that! But they decided to cut my gas for 68 dollar. 68 DOLLARS!!!!!!!!. fine i just paid the 68 dollars, plus the reconnection fee and then had to pay a 65 dollar deposit on top of that, which i get back in a year. One would think they would try to turn the gas back on within a couple of days the payment was made but no no no no no no, I'm schedule for DECEMBER 6th 2013 that is the earliest they could come out to turn my gas back on per the customer service representative. Where is the human compassion. I guess it not their problem because at the end of the day, the bottom line is what counts. As long as they make their money. How they can monopolize the market. They don't care that i have a child that is on seizure medication. they don't care that i'm a single mother trying her damn best to get by.

Sean S

The WORST company i have ever dealt with. And I thought that L.A DWP was bad. Moving to a new place with stove ready to cook. The can't turn my gas on for 14 days. No Star would be my choice. P.S And very rude customer service.