Church's Chicken

Tamara Daniels

I put a online order and paid for it at 1100 and I was supposed to pick up my order at 12:02. I get there they were closed. After 12 minutes someone comes out and said give them 20 minutes. They opened at 1245. I'm in. Line for my food and I was told I had to wait until they get the line down. 20 people came and went and I was still waiting. I really believe it was because I was white and another white lady was waiting as well. I had finally told them I was calling corporate office before I got my food. It is now 1:30 before I got my food. My order was 18 pieces of chicken and bomers and I never got that.

Nathan Rembert

This location needs to be shut down on Cleveland and 5th Ave. it’s dirty, under staffed, and horrible customer service. I we live in a low income area of Columbus but we still deserve better than this Church’s is providing. As a community we should stop supporting this location.

Neoma Duckett

After waiting for over 30mins for chicken they pass out everyone's lorder and skipped mines the they forgot my perppers corn on the cob. Was not happy with the service at all use to love church chicken but it's all bad now

Joey Mullens

Edit:::I waited 40 minutes for a door dash order just to be told another 30 because they have orders “in front of me”. (This was told to me by the manager on duty the day I made this post)Considering I was the only dasher their customer priority should be how you arrive not the people ordering at the counter. Worst experience ever and wasted my time and made me lose money. (Also I dashed in Atlanta. Twice the volume than this location would bring in with no problems at all)