CubeSmart Self Storage

Jodi Fleming

Do not use the Cubesmart in Reynoldsburg Ohio. I upgraded to a bigger unit and was charged for that unit and because the rent was already paid on my smaller unit they refuse to refund the money on the smaller. Charged me administrative fees and everything again even though I’m an existing customer. Unit sitting empty and they have my money. They can re rent it this month and make double the money. Lady in office very rude and clueless customer service people not any better. On top of that people living in units…guy stared me down two units from mine. People walking around with backpacks on in unit area. Never felt safe there. Went down the street got a bigger and cheaper unit. Much better manager at new place.

Jeff Wilson

Easy to rent and vacate. Polite customer service

Shantell Antoinette

This review would have been higher had the truck not been canceled the NIGHT before my move and NO concession offered like a free months rental to cover the cost of now having to RENT another truck. Customer Service needs some work in that area.

Shirley Goins

I am a senior citizen who had lived in her home for 34 years. Moving at this age is a true experience.to say the least. However, Lisa made things so much easier for me. She is very friendly and she knows her stuff. She made me feel at ease and gave me confidence that the storage unit would fit my needs. She explained everything that I needed to know about having a storage unit. I am happy with my choice to use CubeSmart.