Address: 17030 Bernardo Center Dr, San Diego, CA 92128, USA
Phone: +18888426328
Sunday: Closed
Monday: 9AM–5:30PM
Tuesday: 9AM–5:30PM
Wednesday: 9AM–5:30PM
Thursday: 9AM–5:30PM
Friday: 9AM–5:30PM
Saturday: 9AM–4PM
Mary Sheldon
The staff at this bank are always super friendly and helpful!
Mechele Hutto
Went to cash out some old savings bonds at this location and I was told that they had to be approved by the manager, which then turned into they had to be approved by a special department within NFCU. I was told the "process time" was 24 hours and then they would call me. I received a call about 48 hours later and was told that they couldn't be processed because they "couldn't be verified." I tried to get to the bottom of what that meant but just kept getting the run around and was told to try another bank. Something just didn't sound or feel right about the experience so I went and spoke with another NFCU location and had ZERO issues cashing the bonds out. No special department. No manager. Nothing. Just verified my information, my account, and took care of the customer as a branch is expected to do. I think I'll steer clear of this branch with any future transactions. It's not worth wasting my time.
Granger the Barber
The entirety of the staff is always helpful and friendly, but Jonathan just went above and beyond, he made my day. He is straightforward and respectful, and has no interest in wasting anybody's time. I even brought a book because I'm usually there about 25 or 30 minutes waiting on the deposit, but Jonathan had me out in less than 5. PS, he also has the best book recommendations, if you're on the market for a good read :)
Josie Thornton
Great customer service!
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Yes, it's in the parking lot with Barons and FedEx Kinkos.
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