Kindred Hospital San Gabriel Valley

Mabel Velasquez

My brother(38) was there and recovering from brain damage. He was doing well. I got a call on June 27th 2021 from a nurse saying that a nurse that was passing by his room noticed his machine was going off and he was vomited. When code blue was called they “worked on him 30 minutes “ but they were unable to revive him. When we got there there was NO signs of them even attempting CPR cause my brother was very thin and I know if they would of done 30 minutes of cpr he would show signs of broken ribs and blood coming out his mouth. My brother looked exactly how I had left him the day before. He wasn’t even repositioned since I had left him on June 26th at 7pm. He was also put in a room far away from the nurses station and alone. Hardly any nurses passed by there. I’m very broken and saddened cause of his loss. This hospital needs to be more considerate towards families that lose a loved one under their care. I am filing a lawsuit against them.!!

Saul Ramirez

On 4th of July, while at an assisted senior living facility our mom was transported to ER. Two weeks later, mom was transported to skilled nursing facility which ended up being more than six weeks at which time our mom fell ill. I picked up our mom and drove her to ER myself. She was in ER and ICU for over a week prior to being transported to Kindred Hospital San Gabriel Valley for acute care. In the last two months, the above medial locations (Not Kindred Hospital) did not provide the expected level of service, quality of medical care and poor communication to our family. At which time, our family was contemplating hospice for our mom which the primary Dr failed to communicate. Good news below!!! While at Kindred Hosptial, the nursing staff and Julie, Mom’s Case Manager provided “World Class Health, Patient Care and Services for our mom. We were provided with an abundance of communication and expectations for our mom’s quality of long-term medical care. The staff would call us back at all hours of the day and night - greatly appreciated. Until you get to know the staff and their willingness to be open and honest demonstrates their level of integrity, courtesy, and collaboration with any family to do the best for our mom. Unfortunately, our mom will be transported to a long-term facility however, we are ever grateful for the kindness, patience, and leadership that the administration and nursing staff shown us as a family caring for our mom of nine children. You are a blessing to our mom and family! Take Care, Saul Ramirez

Diane Jamieson

Dr. Smith at Huntington Memorial Hospital was excited to secure a bed for my daughter at this hospital and she was transferred to Kindred SGV in January. I was extremely concerned as my vegetative daughter can’t tell me how she is cared for and there were no visitors allowed until last week. I was 100% impressed from the very first nurse who admitted my daughter. I wish I had every name of staff with whom I have spoken to thank them personally but since I don’t, my sincere thanks to each and every one of you on the west wing and the south wing. Thank you to Dr. Jamal to whom I have spoken twice. Dr. Jarchi, Dr. See and Nurse Sue- wound care specialists extraordinar, Nurse Holly and Misttress of all visitations, Aretha, you have no idea how your dedication has not only impacted my daughter”s recovery but uplifted me during one of the most challenging times of my life. Thank you is so woefully inadequate for all your dedication!

Jiang Chen

This is an excellent transitional hospital provide patient to recover. The staffs are very caring, friendly and informative. At first I was uncertain what care my mother, 90 years old, would get after reading couple of low rating reviews from Yelp. But in real it’s not what we experienced. I feel they are doing best to take care of the patient and family members. Under Covid-19 cloud, they arrowed us with PPE to visit my mother in person which we could not have the opportunity for eight months. Aretha, thank you for the arrangement! And from the visit we saw firsthand how the staffs treat the patients. After three weeks, my mother has recovered well and returned to nursing home. I highly recommend this facility. Their professionalism and kindness deserve five stars.