In-N-Out Burger

Brian Byrnes

Been to In N Out hundreds of times. This was by far the worst experience at any In N Out and it wasn't even busy. I rarely leave feedback like this, but it was so bad that I had too. Encountered a relatively long line in drive through, which isn't non standard, the issue was that after 10 minutes of waiting, the line didn't move. Decided to go inside to order. There were less than 10 people inside so we were optimistic. Ordered quickly and then sat and waited. I watched the poor management of this restaurant while sitting there and instantly knew it would be a long wait. Waited almost 30 minutes for a relatively small order. When I finally and patiently inquired about status, I was met with rudeness and defensiveness, which is rare for In N Out. I asked to speak with the manager as clearly poor management contributed to the issues experienced and she was also very dismissive and unapologetic. All in all, waited almost 50 minutes, had poor service and attitude, and all this at a non busy restaurant. The manager here is not good!

Chris Bennett

I was sitting in the passenger seat and didn't order any food because I think In-N-Out blows, but I asked Ben at the drive through if in the future I could get fries made crisper and he gave me a wealth of good information. Ben was awesome and I will come again and try his recommendations. Good store!

Sergey Belyanin

I ordered a couple of combos, got them and left. When I arrived home, I didn't find one of the items I paid for - animal fries. I came back in about 1.5 hours for that fries and those guys made fresh fries for me and gave it to me no questions asked. Sh.t always happens, it is what you do to resolve that problem - that's what matters the most. Thank you, guys!

Tøxic C

The best burger money can buy. In N Out is a state treasure. I recommend getting a burger of your choice, animal style. Simply tell the cashier you want it done “animal style”, which is with their famous sauce, and you will fall in love with it. The customer service has brilliant every time I’ve been there. Location is perfect, as it is in a populated area. Overall 10/10.