Firestone Complete Auto Care

Edgar MALONE

Worse tire place, Zero costumer service. Very unprofessional and confronting staff. Went to get my tires replaced after calling but turned out that they dont have time to do it and sent me away. Picked up my tires and went to another place. Avoid this place.

Monica Buesser

My tire pressure warning light came on while driving on 295 just north of DC. I turned off the highway and found this Firestone store. They were very busy but thankfully found time to take a look. They were very professional and relatively quickly fixed the flat! The charge was very reasonable. Thank you for safely getting me on my way!

Kim Kozak

I haven't actually been helped yet. But showing up 14 minutes before close, having just left one of my critical doctors, with everything that's going on and a complete biomechanical inability to address an acutely low tire... I didn't want to have to call roadside assistance. These guys have been nice. They listened, and I was truthfully direct. And I think they're going to take care of me. This is the type of business that's going to survive covid-19. The type of business that puts humans first. I don't even think they realize I probably need a set; but they are going to see me have patience and appreciation for their skill set right now. I'll update this post if I'm disappointed. Update: I wasn't. And, Firestone HR needs to watch this store manager. He is good, in the areas that count to us new customers. Tag him for succession. I'll be back for my to have my SRX maintained.

Krishna Bhavithavya Kidambi

I called and made an appointment here for service of my car. I went for an oil change, alignment and to correct some dash lights. They did the first two and forgot to correct my dash lights. There was noise in the store because the tv was loud so it was hard to communicate with the representative and I specifically called in told about the dash lights again. But the forgot so I would give them a 3/5. On the bright side they just charged me for oil change and told me my car is in good condition.