Premier America Credit Union

Category: Credit union

Address: 19867 Prairie St, Chatsworth, CA 91311, USA

Phone: +18007724000

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–6PM

Saturday: 9AM–1PM

Reviews

Sergey Astvatsaturov

Jul 25, 2022

Had a fantastic experience getting an Auto Loan this past weekend. Christopher Kosor went above and beyond making sure everything was correct and even stayed after hours to ensure that my loan went through and I was able to purchase my car!

Hamza Khan

Jul 8, 2022

Never have I ever seen individuals who have worked so far & moved mountains for me in my entire time buying or dealing with any loans. These individuals Chris @Loan Services & Gerardo @Member Services worked off the clock, answered every question I had, helped me get approved for my brand new supercar. They were so intelligent, reasonable & quick to help me with the entire process. I could not have been more blessed to work with such qualified individuals. If management is reading this then they better know who to pick when it's time to move them up the ladder ;)

Edwin Cannon

Aug 16, 2021

Excellent bank for those who want to commit fraud! The bank refuses to confirm if a letter with their letterhead and my account information as the receiving end of the transaction is legitimate or not. My request to Supervisor Megan was very simple, please confirm if their is a pending transaction with my routing number and account number.

Matthew Helsley

Dec 24, 2020

It takes the better part of a month for them to replace a card they cancelled (someone managed to use my card number half a world away and now I'm dealing with the consequences). They make it impossible to find their minimum no-fee balance on checking accounts. It's actually impossible to find any of the terms associated with ANY of the accounts you already have with them. And I sent them a "secure message" on their site about all of this and no one has responded despite a week going by. Once I was able to get in touch with a service representative they were very helpful getting past many of the problems I encountered and followed up with me over multiple days as they resolved. They took some of the feedback I offered and promised to work on fixing the issues and I'm hopeful they will.

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Questions & Answers

Is the cridet union linked to first entertainment credit union

NESTOR LINARES | Aug 27, 2018
Premier America Credit Union | Jul 27, 2022

HI Nestor we are a separate credit union, offering great financial opportunity and guidance to people who live, work, worship or attend school in Los Angeles and Ventura counties. We'd live to earn your business! Please take a look at what we have to offer at PremierAmerica.com. Have a great day!

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Your website is not good. Redirected me??I have tried calling your business 5 atimes now on ETERNAL HOLD too many options to LISTEN too wasting my valuable time! You just opened at 9AM and a 10 min hold? Realll? Margie

Margie Elmi | Sep 30, 2021
Premier America Credit Union | Sep 30, 2021

Hi Margie - we apologize for any extended call wait time you've experienced. We understand that your time is valuable and appreciate the feedback. With the recent launch of our new Online Banking, we’re experiencing higher than normal call volume as we help guide members through the new system. We appreciate your patience.

Escheatment of my certificate term account of $100,167.11 should be at increasing of 3.3% renewing each 540 day was sent to Controllers office 2010,Steve Diosdado received mailed in copies . Now that I had tried after moved from Los Angeles County

Soprano Lady-Stephaniemarie | Aug 26, 2021
Premier America Credit Union | Aug 26, 2021

Hello, we will be more than happy to assist you with your question. Please send us a private message with your full name and contact information so we can have a member service representative reach out to you. Thank you.

When is next shredding day?

Rita Haber | Aug 26, 2021
Premier America Credit Union | Aug 26, 2021

Hi Rita - Thank you for your interest in this event. We typically hold and annual Shred Day in April or May, but with COVID-19, we have no definite plans for the event in 2021. We hope to be able to have a Shred Day and will promote it heavily if we're able to make it happen. Have a great day!

are you open today

Rick Lopez | Aug 26, 2021
Premier America Credit Union | Aug 26, 2021

Unfortunately, we are closed today. Online/Mobile Banking, our ATMs and Automated Telephone Banking are available to serve your needs.

What are your cd rates

Gerald Klein | Aug 26, 2020
Premier America Credit Union | Aug 26, 2020

Hi Gerald - we have great CD rates! You can check out our current rates here: https://www.premieramerica.com/rates#consumerdeposit

can I order Euros form this bank

Lila Carone | Aug 27, 2019
Selineh Pitross | Aug 27, 2019

Hi Lila, Unfortunately this is not a service that Premier America offers. If you have any other questions please feel free to reach out to us, we'd be more than happy to assist you. 800-772-4000

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Today, what time to close hour?

Chung Lee | Aug 27, 2019
Premier America Credit Union | Aug 27, 2019

Hi Chung - today, we close at 6 pm PT. Thank you!

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What’s the max $ I can get at atm?

Nestor Aquino | Aug 27, 2019
cristian georgescu | Aug 27, 2019

I think is $300 in US, not sure oversee, I was able to take 200 pound in London. ..

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