Quest Diagnostics

Keroles Gergis

Very bad staff , no body in front desk , no clear information, after I checked in and wait like 10 min they asking me to redo the check in and wait outside while I have kids and it's very hard to go down and come back , no one in waiting area so they asking me to wait outside!!!!! when I ask the estimate time to back they don't know , everything they don't know , speaking very very bad to clients even not me only !!!!! recommendation to change to another one as I will do it Update they remove our name from list worst service I had it really

Jodi Nordstrom

Do not trust the website or how much time will wait as a walk-in, it said that the walk-in wait time was three minutes. I’ve been here for over an hour and a half and still have not seen. Basically as a walk-in you get bumped to the bottom of the line every time someone with an appointment comes in. Always best to make an appointment or if you are a walk-in don’t come in before noon

Mark Cataldo

I checked the Quest website, so I could get an idea of which one had the lowest wait-time and go to that particular location. The site here had the lowest time, which stated 8 min wait. What a joke!! I waited 2 hours to get my blood withdrawn. I kept checking the site to see if there was a big increase in time but nope, 8-2 minutes. Someone in leadership needs to evaluate how they are coming up with their wait times and adjust correctly. Thanks for wasting 2 hours of my life. The staff was nice and professional.  The process was quick and smooth. Please provide a phone number or email from Quest corporate.

Michael Carroll

Quest makes it too difficult to make an appointment. I wanted to speak to a live person. Its impossible, they push you to either on line or a computer voice system. No option to speak to someone. I would not recommend Quest who is more concerned about making money than advocating great customer service.