Big O Tires

Adam Sartain

Big O Tires are crooks, thieves and liars. I took my car for an oil change, they not only didn't change the filter, but they mangled it to the point of leaking. Then when I called them they denied me a refund. Then when I called corporate, they never called me back. Then when I called to follow up, I finally got legal mumbo jumbo saying that since I didn't take it to a genuine repair shop to fix the problem THEY CAUSED (not that I COULD take it anywhere because it was out of oil), it voided the warranty and they don't have to give me anything. Just because it isn't illegal doesn't make it right. Shame on Big O Tires for taking advantage of people and not making things right.

younan

Horrible customer service from desk employee and even manager. Got an appointment but they forgot to enter it in their system and they pushed the appointment back 1.5 hours more. I left the car with them and they said it'll take 1 hour for the oil change and told me to come back at 5. That's 2.5 hours after my initial appointment. I returned at 5 and they made me wait another 30 minutes because they let someone go ahead of me. The manager said they made me wait because all I wanted was the 64.99 oil change special and he said they don't make money off of it so they let others that buy tires go ahead of me. I don't even know why they offer oil changes if they don't want to do them. All they want to do is upsell you and if you don't buy the extras they offer you they'll be rude to you and make you wait hours after your appointment. Very unprofessional.

Felix Montano Jr

I'd had a shady experience at another mechanic, and I decided to try BIG O Tires in Glendale. Great experience. Eric was really great through the whole process, and made me feel very confidant, I wasn't getting a run around. I would strongly recommend this location for auto repairs! Thank you.

Varun kumar

I have been going to big o tires for over 7 years, was really happy with the prices they have. I got the buy3 get 1 free special. And oil change under $500.00 bucks . Thank bigo see next time for tires.