Encino Fireplace Shop

corinne baginski

I purchased a Montigo there... i guess they were dropped from Montigo as my project got closer to my certificate of occupancy... we had an issue with capacitor, and Encino should have helped me get a part since it was still under warranty. They absolutely ignore my calls, my emails...total silence! Tali might be a great sales person, diligent and responsive, but boy, she is horrible at after sale! She bad mouth the installer they had who installed my fireplace and suggested me to use their new one... No answer, no call back, from their new installer. I decided to contact the initial installer and asked for help. He put me in contact with Montigo manuf who kindly gave me the part for free - this has been going on for 2 years... a $16k montigo... Amir helped me out resolving all issue through the manufacturer as Encino refuse to help me, and fixed it!. So i would not recommend Encino Fireplace. They are unprofessional.

S. Chobanian

Very professional and knowledgeable, we received a clear consulting service to make proper decision. This fireplace store delivered our gas fireplace to our house in Glendale and installed them professionally. We our looking forward hiring them to remodel our BBQ island in near future.

Nick

Looking for a fireplace store near me online, I found Encino Fireplace store. I was able to order beautiful fireplace mantels for our living room and bed room. With the wide selection of fireplace mantels they had, I was able to find what I've been thinking about. Their consultation also helped to make a wise decision. My next goal is to get a fireplace insert for our back house. I liked this fireplace store. They also provede services. Their sales team is awesome. Thank you guys.

nevil Leichester

Great A-Z service and sales from Encino Fireplace Store. They selected great indoor and outdoor gas fireplaces for my 3 story building. Everything started with just a phone call after I searched for gas fireplace company near me. Their gas fireplace sales representative was very knowledgeable. He provided free consulting with lots of knowledge. Sales process was very smooth to find the best fireplace to fit my budget and needs. They also have a great team of fireplace installers. Thank you Talin for providing great insights to make a good selection of indoor, outdoor, and see through fireplaces. I recommend contacting Bob for your fireplace projects and experience a great investment.